Customer Service Representative

Location:

Posted:

January 24, 2014

William Luciano

********@*******.***

Objective: To obtain a position where I can effectively utilize my

expertise in order to deliver the highest possible quality of

professionalism and service.

Experience:

10/05 - Present Licensed Massage Therapist

Satori Holistic Center and Spa, 248 E 73rd St, New York, NY 10021

Duties: Construct treatment plans for ongoing wellness

programs.

Discuss the benefits of massage as an integral part of your

lifestyle. Performed massages with a wide variety of

techniques.

9/12 - 7/13 Resident Funeral Director

Las Rosas Funeral Home Inc., 761 4th Avenue, Brooklyn, NY 11232

Duties: Prepare arrangements for clients; Manage logistics

of removals from hospitals, nursing homes and private

residences.

8/04 - 8/05 Customer Service Representative

Cablevision, 801 Co Op City Blvd, Bronx, NY 10475

Duties: Assisted customers with inquiries and resolved existent

and potential customer service issues; Respond to pricing

questions, providing accurate, timely information and

quotes as well as selling upgraded cable systems features.

3/95 - 8/03 Aviation boatswain's mate - Flight Deck Crew

United States Navy, Virginia, USA

Duties: Member of CVN74 U.S.S. John C. Stennis

Aviation boatswain's mates operate, maintain, and

perform organizational maintenance on catapults,

arresting gear, barricades, and associated flight deck

launching and recovery equipment.

Part of the United States Navy Reserve following active duty

Education:

8/10 - 8/11 American Academy McAllister Institute of Funeral Service

Associate of Applied Science Degree

9/03 - 12/04 Swedish Institute School of Massage Therapy and Allied

Sciences

Associate Degree in Occupational Studies

References: Available upon request