Customer Service Medical
Resume:
Z
M E L I S S A C . D AV I S
* * * * * O S T N E R S T • L A S V E G A S N V, 8 9 1 4 9
d a v i s _ m e l i s s a 1 6 @ y a h o o . c o m o r
*******.*****@**********************.***
OBJECTIVE
To obtain a position as a Medical Assistant where I can maximize my training and my passion for the
medical field as I work to ensure every patient has a positive and satisfactory experience.
SUMMARY OF QUALIFICATIONS
Strong customer service experience
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Demonstrated ability to perform accurate vital signs
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Knowledge of medical terminology and clinical requirements and procedures
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Ability to respond to the patient needs and stressful situations promptly and efficiently
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Ability to work effectively with management and peers
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CPR and First Aid Certified
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Proficient in Word, Excel, PowerPoint and other computer programs
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EDUCATION
Northwest Career College Diploma in Medical Assisting in October 2013
Las Vegas, NV 3.7 GPA
This program includes courses in medical terminology; the medical front office; pharmacology; the various
systems of the body, including the nervous system, and the immune, urinary, reproductive, respiratory,
circulatory, digestive, muscular, and skeletal systems. In the laboratory portion of my training, I’m gaining
experience in obtaining patient histories; providing patient education; taking vital signs; giving injections;
doing pulmonary function tests, ECG’s, and hematology and blood tests; administering medications;
managing infection control and sterilization; and doing venipuncture.
College of Southern Nevada Associate of Arts Degree, Secondary Education Emphasis
Las Vegas, Nevada August 2010
Cheyenne High School High School Diploma
Las Vegas, NV June 2004
WORK EXPERIENCE
Southern Hills Pediatrices
2013
Las Vegas, NV
Kids Quest 2009
2013
Las Vegas, NV
Lifetime Fitness Child Care Center 2012
Las Vegas, NV
Food4Less 2008
2009
Las Vegas, NV
In a variety of positions, I’ve had the opportunity to gain experience in providing exceptional customer
service, ensuring the safety and well being of those for whom I was responsible, maintaining a sanitary and
organized environment, handling cash, solving problems, and working as part of a team.
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate