Heather Clift
*******.*.*****@*****.***
Address:
Dallas, TX 75204
Mobile Phone: 585-***-****
Career Objective: Account Manager offering five years of corporate experience and a digital marketing education
seeking a challenging mid-level position in sales, marketing, business analysis, or business development with a strong
desire to make a substantial and positive impact toward the success of a company.
Education:
State University of New York at Binghamton, B.A., May 2007
Major: English, Concentration in Creative Writing & Global Culture
New York University M.S. Publishing Courses
New York University, Certificate in Digital Media Marketing, December 2010
Experience:
02/2012-Present Baker & Taylor Dallas, TX
In-House Account Manager at Michaels Stores, Inc.
• Provide business reporting and manage systematic issues
• Handle field merchandising issues through an e-mail helpline
• Handle account disputes between Michaels Stores, Inc. and Baker & Taylor
10/2009-01/2012 Random House, Inc. New York City, NY
Associate Title Manager
• Manage inventory issues on key titles by analyzing sales
• Create projections based on marketplace trends
• Serve as the key communicator between inventory and sales teams
04/2008-10/2009 Random House, Inc. New York City, NY
Sales Assistant
• Assist Group Sales Director and Imprint Sales Director with administrative tasks and track sales
10/2007-01/2008 Rochester Business Journal Rochester, NY
Product Specialist
• Update college magazine website
• Archive newspaper and supplements
• Compile and complete direct marketing campaigns
• Handle customer inquiries concerning supplements
09/2003-05/2007 Office of International Programs Binghamton, NY
Student Assistant
• Advise students
• Support office administration
• Assist with on campus marketing campaigns
Professional Development:
03/2011-08/2011 Random House, Inc. New York City, NY
Online Business Development Researcher
• Research online sales/merchandising opportunities based on market trends, site audits, and potential business
growth for outside companies and Random House, Inc.
Special Skills
• Computer: Microsoft Office, SAP System
Interests
12/2013 - Current Highland Park United Methodist Church
Dallas, TX
Mission/Outreach Chair
06/2013 – Current Highland Park United Methodist Church
Dallas, TX
President of Sunday School Class
Spring 2013 – Current American Heart Association Dallas, TX
Volunteer
09/2008-12/2011 New York University New York City, NY
Fall Semester Instructor's Assistant: New York University Book Sales and Distribution Class