Medical Customer Service
Resume:
ROBIN I. LIVELY
Webster, Texas 77598
***********@*****.***
Summary: AA-Psychology, Certified Admin/Medical Assistant near 15 years of medical experience in
clinics, specialty practices, home healthcare, Ltc
Objectives: Professional and Administrative support position in Business, Medical or Hospitality
fields applying my training experience and outstanding interpersonal skills
Experience:
05/2013-11/2013 Dr. Kamana M.D../Contract Webster, Texas
Contract-Medical Admin/Marketing/Medical Assisting
• Assist Physician with patients care involving credentialing, consults, wound care,
vitals,
triaging, lab results
• Marketing at various hospitals, clinics, altac facilities and physician offices
11/2010- 05/2013 Caring Hearts Home Services, Inc. Houston, Texas
Community Liason
• Marketing to attract and retain clients on a long-term basis, superior customer service
• Provide community education, gave health presentations and participated at the local
health fairs, community and charity events
• Routinely develop working relationships with case Mgrs, discharge planners
03/2008-11/2010 Gulf Coast Medical Group Webster, Texas
Certified Medical Assistant
• Assist in patient care for a large fast paced multi-specialty 10 Physician Clinic-
Including Internal Med/Endocrinology
• Injections, Lab Results, Ekg’s, Triaging, Patient Vitals, and Med refills
03/2006-02/ 2008 Devine Home Care/Hospice Houston,
Texas
Medical Assisting/Marketing
• Home care/Marketing for hospice and private homecare patients
• Assist in patients physical and emotional needs in a home-like environment
• Set up weekly meet and greets with family members and potential clients
02/02-03/2006 Dr. Stephen Marcum-GI and Liver Diseases Houston,
Texas
Physician Liason
• Assisted the physician with the examination and treatment of patients injections,
phlebotomy, EKG’s, triage and surgical scheduling
• Accountable for teaching patients Hepatitis C management, labs and test results
03/00-01/2002 Hampton at Post Oak-Skilled Nursing Houston,
Texas
Medicare Coordinator/Marketing
Assisted in the development of Medical Billing Systems for a Skilled Nursing
Facility
Worked daily with admissions/marketing departments
Robin Lively
419 Hennessee Ln
Webster, Tx 77598
Education: U of H- AA/Psychology -2008
Houston, Texas
Texas School of Business-Diploma/Medical Assisting 2000
Houston, Texas
Alvin Community College-Business Management/ Medical Billing/Coding 1998
Alvin, Texas
Interests: Medicine, Boating, Gardening and Volunteering at Children and Senior
Centers
References: Alessa Harwell -Nursing (832)221-
1867
Lisa Keller, RN Nursing (281)229-
3139
Timi Garza (281)604-
1300
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