Customer Service Sales
Resume:
Akeem J. Jones
Atlanta, GA 30308
******.*****@*****.***
• Management & Leadership • Time Management
• Employee Training Procedures • Scheduling & Payroll
• Customer Service • Typing Speed 50 WPM
• Bookkeeping
• Problem Solving
Work Experience
Office Manager
Estella Home LLC-May 2012 to Present
•Completes store and office operational requirements by scheduling and assigning daily tasks to employees
•Preparing spread sheet reports, reviewing performance data, and monitoring measure associate performance
•Perform manager functions e.g. opening/closing, checking merchandise, preparing and making deposits
•Maximizing sales results and profits by using sales techniques and excellent customer service
•Engage in promoting and selling products to ensure customer satisfaction.
•Lead associates in the coordination of the daily store operations
•Attain quarterly sales and SPH goals
•Daily Bookkeeping and data entry
Fashion Editor
Kontrol Magazine-October 2011 to July 2013
• Supervising the creative and written direction of the fashion department
• Creating fashion related content in assistance to the editor-in-chief
• Editing online content and staff/contributor submissions
• Adhering to article deadlines and submission dates
• Producing interviews and mass media related content
Office Assistant
American InterContinental University-July 2011 to August 2012
•Greet public and clients and direct them to the correct staff member
•Preparing spread sheet reports, filing confidential documents, and data entry
•Assisting in setting appointments and scheduling meetings between students and staff members
•Answer, screen, and transfer inbound phone calls to appropriate staff member
•Preparing customer correspondence via written letter, voicemail, fax, and or email
•Maintaining office mailboxes and handling incoming and outgoing mail
•Processing office supply orders and inventory management
Sales Associate
Guess Inc-September 2009 to November 2012
• Developing and maintaining long-term customer relationships
• Solving all customer problems with excellent customer service
• Utilizing sales techniques to ensure maximum sales results
• Executing floor-sets, window refreshes, and visual merchandising updates by corporate standards
Education
Akeem J. Jones
710 Peachtree Street Apt# 608
Atlanta, GA 30308
******.*****@*****.***
Bachelors of Arts in Business Administration
American Inter-Continental University August 2010 to Present
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