Customer Service Sales
Resume:
Ajit Bamra
Streamwood, IL *****
Employment history
Sears Home Appliance Showroom [South Elgin, IL] 11/2013 - Present
Sales Associate
Provide customers excellent customer service
Educate customers on different products/services offered
Track all customer inquiries and customer records
Build leads with potential buyers by building rapport and establishing a relationship
Handle customer issues and escalate issues to manager if needed
10/2012 – 09/2013
United Machining [Wood Dale, IL]
Supervisor
Maintain relationship with customers through phone or via email
Determine customer needs for prototypes and job needs
Quote customers on specific jobs by calculating cost, labor, and material
Supervise machinists by maintaining a constant motion work movement
Responsible for all orders (Material, tooling, and expenses)
Maintain company website and company e-mail
Responsible for all advertisement detail
HHGregg [Arlington Heights, IL] 11/2011 – 10/2012
Sales Associate
Provide customers excellent customer service
Educate customers on different products/services offered
Learn about new products and services offered by company
Resolve customer issues on a daily bases (Deliveries, Refunds, Exchanges)
Educate customers on products and services carried by company
Train associates on effective strategies for mobile devices and plans
CompUSA [Hoffman Estates, IL] 07/2008 – 05/2011
Inventory Control Coordinator
Perform cycle counts on a daily basis based on categories selected by corporate
Research variances in inventory by analyzing all discrepancies (Refunded items, exchanges)
Monitor shrink on all store levels both internal and external
Audit receiving department for receiving errors and view receiving logs for accuracy
Audit front end department including cashiers, supervisor, and door greeters for proper procedures
View security cameras for theft by analyzing date of shrink and latest cycle count
Follow security protocol for all high end merchandise by securing high dollar items
Education
Harper College Studies in Science 08/2007 – 05/2009
College of Dupage Major in Engineering 05/2013 – Present
Contact this candidate