Customer Service Manager
Resume:
Edwin L. Lora
*** ***** **** ***** * apt:*A email:*********@*****.***
Bronx, New York 10460
Summary of Qualifications:
hard-working team member with over 4 years of experience in providing customer service,looking to apply my education and experience to a job in public service.Areas
of proficiency include aware of whats going on around me and excel in fast
paced environments.
Skills:
* Experience in customer satisfaction * Excellent guest service skills
* Strong restaurant serving experience * Lifting 50+ lbs
* extensive experience in computer skills * speaker of [english] & [spanish]
* Ability to handle fast paced environments * Quick learner
* Non- smoker * multi-tasker
Education:
washington irving hs- law,public service
new york,ny 10004
Ged Diploma issue date: september 9, 2013
Licensing & Certifications
8-hour pre-assingment 16-hour on the job
fire safety preparation security guard license of new york
Work Experience:
Security/bouncer multiple locations. From 05/2013 to 12/2013
Main duties: check for any bottles or weapons & check id.
Assistant Manager/ Cashier 3517 broadway
Tropical Restaurant 04\2009-02/2013 New York,NY
Main Duties:
*observed merchandise and supplies to make sure it was fully stocked.
* Resolved guest complaints promptly and professionally.
* Efficiently resolved problems or concerns to the satisfaction of all involved parties.
* Developed and maintained exceptional customer service standards.
* Assigned tasks and oversaw the direction of employees to ensure consistently
obtained highest ratings from the health department .
Contact this candidate