Customer Service Medical Assistant

Nateisha Greaves

** ******* ******

Springfield, MA 01109

**********@*****.*** Phone: 203-***-****

Objective: To obtain a Medical Assistant position where my knowledge will contribute to the needs of

a medical office, while providing me with the opportunity to learn and grow professionally.

SKILLS AND QUALIFICATIONS

Clinical and Laboratory Skills- Electrocardiography (ECC/EKG), clinical asepsis, storage of

biomedical waste, phlebotomy venipunctures and finger sticks, PPD, glucose testing, smear procedures

specimen collection and urinalysis. Trained in medical terminology, pharmacology, anatomy and

physiology, First Aid and CPR certified.

Administrative Skills- Supervisory experience, insurance claims processing, patient scheduling, front

and back office duties, opening and closing procedures, file and record keeping, office equipment

operation skills, fax machines, copiers, mail processors, telephone systems, data entry, payroll and

billing

Computer Skills – Proficient in computer usage and knowledge of various applications, keyboarding,

Microsoft Office Suite Word Excel, and PowerPoint, Windows XP, Accounting10 Key

EDUCATION

Salter College, Chicopee, MA Medical Assisting- Associate Science June 2013

Branford Hall Career Institute, Springfield, MA June 2011

Professional Medical Assisting Program

Gibbs College-Farmington, CT Business Office Administration -Associate Art June 2008

WORK EXPERIENCE

Medical Assistant – Externship, Dr. Steven Covici MD, Springfield, MA, Ophthalmology April

2011

Schedule appointments and handle phone inquiries

Maintain and setup exam room for patient visits

Assist the Doctor with patient needs, vital signs, and bioimpedance testing

Clerical duties; data entry, typing, filing and record keeping

CHD –Direct Care April 2012-February 2013

Multicultural Community Services – Direct Care September 2010 – May 2012

Service Net –Residential Counsel April 2009- October 20011

Assist patients with personal care and daily living needs; prepare meals, feed, bath, laundry, and

housekeeping

Run errands, grocery shop and accompany client to doctor appointments

Provide companionship and emotional support to clients

Springfield Day Nursery –Teacher’s Assistant February 2007-November 2008

Support children’s emotional and social development

Provide a safe and clean environment, feed, change diapers and take children to recreational events

Supervise and care for children in a daycare settings

Concentra September 2006 – February 2007

Insurance claims

Customer Service rep

Schedule appointments and handle phone inquiries

AWARDS

Math Essentials

Business Technologies and Leadership

VOLUNTEER

Rebecca Johnson –Math tutor September 2008 – April 2009

Morris Professional Day Care Center –Teachers Assistant April 2006 –September 2006

References

Deborah Scott

Business Technology Instructor

Westover Job Corps

Phone 413-***-****

Andrea Beneway

Senior Counselor/ house manager

Service net Inc

Phone 413-***-****

Contact this candidate