Quality Assurance Human Resources
Resume:
Reinaldo E. Gibert
E-mail: ***********@*****.***
Cell: 786-***-****
Objective
Looking for a position where to apply my skills in the administrative and educational fields.
Experience
CAPITALONE ECUADOR, DIRECTV DEALER
DESKTOP USER SUPPORT
FROM: 07/2010 TO: 05/2013
* User Support
* High quality Software/Computer maintenance
* Very knowledgeable in IBS, SmartDealer, HSP and Accounting Systems.
* High level of inventory accuracy.
DIRECTV ECUADOR
TECHNICAL OPERATION DEPARTMENT
FROM: 01/2009 TO: 03/2009
* Activation, deactivation and customer contracts update.
* Quality assurance of newly installed equipment and services.
* Accountability of dealer work orders nationwide.
* Human Resources and Payroll Pivot tables’ preparation.
POSTAL COMPANY, CUBA.
SYSTEM ANALYST
FROM: 10/2002 TO: 09/2008
* Networking and accounting systems administration.
* SQL/Mail/Web/FTP Servers administration.
* Accounting software development.
* Overall system maintenance and quality control.
* Desktop user support.
Education
Sep/1992-Jul/1997 Superior Pedagogic Institute "Felix Varela" Villa Clara, Cuba.
BA in Education Major: Mechanics
Course Work Order Management and Inventory, HSP Post graduate Methodology of the Investigation
Post graduate Object Oriented Programming Post graduate Systems Analysis and Design
Post graduate Microsoft Office Applications Post graduate Design and Analysis of Algorithms
Post graduate Management System for Designers Database Post graduate Computer Networks
Post graduate Distributed Database Post graduate Advanced Data Structures
Post graduate Management System Database End User Post graduate Computational Mathematics
Post graduate Structured Query Language (SQL). Post graduate Operating Systems for Microcomputers
Post graduate Introduction to Databases Course Object Oriented Programming in Delphi
References
Available upon request.
Contact this candidate