Office Professional
Resume:
Tabitha N. Shirley
** ****** ***** **** ********, PA 17324
C: 717-***-**** E: ***********@*****.***
OBJECTIVE
To obtain a position which will allow me to utilize my knowledge and experience while also providing me with the tools
necessary to gain additional skills which can lead to advancement opportunities.
EMPLOYMENT
MERCHANDISING ANALYST 9/2010 – 11/2012
Ahold USA Support Offices Carlisle, PA
• Created and maintained 1,000+ plan-o-grams for store, vendor, and office use with Space Planning programs.
• Worked new items into sections and/or removed discontinued items to maintain up to date assortment of product in
approximately 800 of Ahold's stores.
• Worked closely with vendor/broker community to make sure the top selling items were represented within each
version of plan-o-grams.
• Assisted in major resets of categories to increase sales.
• Organized test sets to help incorporate new items or reset entire sections/aisles.
• Performed analysis using the client's data sources as part of the plan-o-gram development process.
• Requested Floorplan changes to ensure the correct plan-o-grams were downloaded to the stores for their use.
• Aided in the review of Floorplans to assure the correct footages and/or sections were assigned to new and remodel
stores.
• Provided various file formats of plan-o-gram copies for vendors, stores, category teams, and others’ use.
• Provided information to the In Store Execution teams to assist in the implementation of upcoming projects.
• Communicated with the In Store Execution teams any changes that may have impacted upcoming or current
projects.
• Checked plan-o-gram compliancy during store visits; this included helping to set up sections at new and remodel
stores.
• Selected on several occasions to train new hires, temps, and supervisors.
• Reviewed and/or corrected daily merchandising reports to maintain plan-o-gram standards as necessary.
• Asked to attain meetings to share insight and create documentations outlining the department's standards when
creating new plan-o-grams. The documentations were handed out amongst other plan-o-gram analysts and vendors to
use. Later the documents were incorporated as Ahold policies.
A/R TRADE COLLECTION ASSOCIATE 2/2006 – 8/2007
Ahold Financial Services Carlisle, PA
• Managed 2,500+ active vendor accounts per period.
• Maintained Accounts Payable/Third Party deduction relationships.
• Monitored third party deductions for timeliness of payments; usually within 15 days.
• Researched, documented, and communicated changes found in vendor/brand ownership.
• Prepared and provided research documents supporting inquiries on deduction activities.
• Reviewed accounts receivable 0-90 day aging reports.
• Actively worked accounts payable debit reports.
• Actively worked accounts receivable 0-60 day reports.
• Researched and confirmed invoicing validity as indicated within the accounts receivable system.
• Researched and confirmed payment application as indicated within the accounts receivable system.
• Gathered and reported vendor accounts receivable data by running system queries.
• Used decision tools available to oversee the resolution of problems and issues hindering the relief of aged
receivable balances.
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T.N.Shirley Resume
• Prepared and provided detailed documentation to be taken on vendor accounts such as Repayment Authorizations,
Write Off Requests, Credit Authorizations, Voids, Deductions, Stop Payment, and Payment Hold Authorizations.
• Recognized company to company collection policy, individual collection laws and procedures, as well as any
vendor specific special handling rules and laws.
• Organized follow-ups with vendors/brokers and internal/external departments on a regular basis to obtain status of
payments, research, disputes, etc., to ensure accounts receivable aging was relieved.
(Ahold Financial Services Continue)
• Escalated any concerns to Accounts Receivable Collection management and/or operating companies with
discriminate recommendations pertinent to the issues at hand for timely action.
• Met established deadlines for reporting and explanation of assigned aged receivables on a daily, weekly, period,
quarterly, and yearly basis.
• Completed other reports as part of the collections Sarbanes–Oxley controls.
• Maintained detailed record of all contacts made and received regarding each accounts receivable vendor account.
• Tracked and documented daily/weekly tasks and related timing for productivity reporting and Activity Based
Costing.
MERCHANDISING ANALYST 5/2005 – 2/2006
Giant Food Stores, LLC Carlisle, PA
• Created and maintained plan-o-grams for store, vendor, and office use with Space Planning programs.
• Worked new items into sections and/or removed discontinued items to maintain up to date assortment of product in
approximately 400 of Ahold's stores.
• Worked closely with vendor/broker community to make sure the top selling items were represented within each
version of plan-o-grams.
• Assisted in major resets of categories to increase sales.
• Organized test sets to help incorporate new items or reset entire sections/aisles.
• Performed analysis using the client's data sources as part of the plan-o-gram development process.
• Requested Floorplan changes to ensure the correct plan-o-grams were downloaded to the stores for their use.
• Provided various file formats of plan-o-gram copies for vendors, stores, category teams, and others’ use.
• Reviewed and/or corrected daily merchandising reports to maintain plan-o-gram standards as necessary.
• Checked plan-o-gram compliancy during store visits; this included helping to set up sections at new and remodel
stores.
• Ran Item Data Warehouse reports for category teams, stores, and vendors via Giant data sources including chain
sales and other reports as requested.
• Compiled Excel spreadsheets to assist in ordering product.
ADMINISTRATIVE ASSISTANT 6/2003 – 5/2005
Giant Food Stores, LLC Carlisle, PA
• Entered FSI coupons into gazette which assisted stores so they could prepare accordingly.
• Reviewed all contracts submitted for temporary price reductions and Ads to ensure accuracy before processing deal
sheets.
• Entered bill back and scan bib deals into mainframe systems.
• Entered warehouse cost changes and off invoice deals into the mainframe systems.
• Logged all deals and cost changes into excel for easy reference.
• Checked reports daily to audit all bill back deals entered into the mainframe systems.
• Reviewed accounts receivable reports, Bill back Audit reports, and Scan Credit reports on a weekly basis to inquiry
about success of promotions.
• Responsible for obtaining and processing paper work to set up new vendors.
• Responsible for updating the mainframe systems with current vendor information.
• Entered new/discontinued items into access database.
• Checked warehouse systems to make sure new items were cross coded and purchase orders were made.
• Processed discontinued billings for the resolution center.
• Created excel spreadsheets with vendor pricing information to ensure their accuracy of creating contracts for Ads
and temporary price reductions.
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T.N.Shirley Resume
• Assisted vendors with price related questions about deals and/or cost discrepancies.
• Helped answer Pricing issues and deal with store priorities.
• Escorted vendors to and from meetings for the category buyer and manager.
• Researched all questionable invoices and processed void/re-bill paper work if necessary.
• Organized and maintained samples in the sample room.
• Reviewed plan-o-grams submitted by distributor for correct information.
• Ran Item Data Warehouse reports for category manager, stores, and vendors.
• Pulled future weekly Ads and checked for accuracy.
• Checked competitor Ads on a weekly basis for promotions.
• Segmented active sku's in mainframe systems to allow for correct sales data to be pulled.
(Giant Food Stores, LLC Continue)
• Cleaned up access database by working with vendors to eliminate discontinued data from the systems.
• Compiled seasonal orders submitted by grocery specialists into excel spreadsheets.
• Attended seasonal meetings with category manager.
• Suggested retail mark downs for seasonal product after end of seasons.
• Created and maintained filing system for storing all documents.
• Traveled to Buffalo stores to grasp a better understanding of store operations by talking with associates and helping
set displays.
• Helped bring Bulk department into Giant Food Stores by providing assistance with 1st Easter program.
PURCHASING ASSOCIATE 9/2001 - 6/2003
Giant Food Stores, LLC Carlisle, PA
• Processed Capital Approval contracts so stores could obtain the necessary equipment to function properly.
• Logged every contract into access database for easy reference.
• Created purchase orders using PO Writer Plus.
• Communicated daily with stores and vendors about equipment needs.
• Filed office paperwork.
• Utilized mainframe systems to review supply on hand and create purchase orders for equipment.
• Utilized the mainframe systems to maintain supply items that were critical for the stores to perform effectively.
• Utilized the mainframe systems to track how much a particular supply was used by the stores and advised C&S
Warehouse how to maintain sufficient inventory.
• Assisted stores with problems they may have had in obtaining supplies from the C&S warehouses.
• Shared responsibility to ensure the Tops Supermarket/C&S Warehouse transition project went smoothly.
• Worked intensively with C&S Warehouse after the Tops Supermarket/C&S Warehouse transition project to make
sure supplies were readily available to the stores.
EDUCATION
STRAYER UNIVERSITY ON-LINE
Accounting (Course) 10/2004 – 3/2005
• Accounting I Course
• 4.0 GPA
HARRISBURG AREA COMMUNITY COLLEGE ON-LINE
Bus Mgt-Acct Conc. (Courses) 5/2003 – 10/2004
• 3 Courses
• 4.0 GPA
SKILLS
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T.N.Shirley Resume
• Proficient with Microsoft applications including Excel, Word, Access, and Power Point.
• Above average speed on keyboards and calculators (60 WPM).
• Familiar with Space Planning systems, Micro Strategies, mainframe systems, Lotus Notes, and Gmail.
• Work effectively independently.
• Knowledge of how to prioritize and organize multiple tasks and functions.
• Strong interpersonal and communications skills.
• Complete problem solving and resolution skills.
• Competent in data analysis and interpretation.
• Good decision making abilities.
REFERENCES
1. Karen Bertolino
Ahold USA
2. Connie Lebo
Ahold USA
3. John MacDonald
Ahold USA
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T.N.Shirley Resume
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