Data Entry Service
Resume:
Michael A. Jones
Pittsburgh, Pa. 15206
Email: *********@*******.***
Objective: To become affiliated with a company where I am able to expand my horizons in a
growing and positive environment.
WORK EXPERIENCE
Customer Care –Data Entry Clerk 12/98-9/99
A.T.&T. WIRELESS SERVICE
Pittsburgh, Pa.
Assisted customers in billing & technical services for wireless phone accounts.
Site Representative 10/97-12/98
PITNEY BOWES Pittsburgh,
Pa.
Copied documents, litigations, maps, medical records for major law engineering firms. Made
various color jobs, bindery & spiral books.
Mail Clerk & Copy Representative 4/95-2/97
XEROX INC. at WESTINGHOUSE
Pittsburgh, Pa.
Assisted Westinghouse employees & clients in the mail & copy center. Help managed the mail office
& computer systems during evening hours.
Server’s Assistant 12/88-4/95
HYATT REGENCY PITTSBURGH HOTEL
Pittsburgh, Pa.
Helping waitress with different chores, serve customers, stocked the dining room. Worked as a
room service waiter.
Other Work Experiences
Warehouse Handler 1/00-3/00
ASSET, INC.
Pittsburgh, Pa.
Made school Science project kit packages for different area school districts.
File Data Entry Clerk 3/00-5/00
HEALTH AMERICA
Pittsburgh,Pa.
Assisted in files of doctor records & making appointments for records to get reapproved.
Maintenance Supervisor 9/03-
present
SERVICE MASTER CLEANING SERVICES
Pittsburgh, Pa.
Cleaning & assisting maintenance workers, to keep mental disorder clinic clean & presentable for
employees & patients.
EDUCATION
CONNELLEY TECHNICAL INSTITUTE
8/97-6/98
Course: Excel 1&2
Pittsburgh, Pa.
Power Point, Lotus, Access, & Windows
Degree- Certificate
KCS COMPUTER SCHOOL
6/89-6/90
Course: CICS Command level
Pittsburgh, Pa.
UNIVERSITY OF PITTSBURGH
9/82-4/85
Course: Communications / Computer Science/ General Studies Pittsburgh,
Pa.
Degree: Bachelor’s –B.A.
JEFFERSON DAVIS HIGH
9/74-5/76
Course: College Prep Studies
Montgomery, Ala.
Degree: Diploma
AWARDS
Received two plagues from the Hyatt Regency Pittsburgh Hotel for the Employee of the Month
Received 4 Certificates of Achievements from the A.T.&T. WIRELESS SERVICES for good
customer services.
Received a 10 yrs. award from the SERVICEMASTER CLEANING SERVICES for outstanding
work & a 10 yrs. Employee.
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