Administrative Assistant Customer Service

Alisha Nicole Washington

**** ********** **

Raleigh, N.C. 27610

Cell: 919-***-****

Email: *********@*******.***

Summary of Qualifications

A full time position as an administrative assistant with 5+ years'

experience in administrative support. I have knowledge of MS Office

programs, detail oriented and excellent communication skills.

Education

South University Online Savannah, GA

2013

Associate's Degree in Business Administration

Work History

Alliance of Aids Services Raleigh, NC 09/2012-

Present

Administrative Assistant

. Answered phones and assisted new and prospective customers with

inquiries

. Scheduled conferences between the Director

. Coordinated email conferences between Directors

. Receptionist duties such as greeting all patrons upon arrival to the

office

Sylvan Learning Center Raleigh, NC 04/2008

- 11/2010

Teacher's Administrative Assistant

. Answered phones and assisted new and prospective customers with

inquiries

. Scheduled conferences between the Director and parents

. Coordinated email conferences between Directors, school teachers, and

parents

. Receptionist duties such as greeting all parents, students and

customers upon arrival to center

Domino's Pizza Raleigh, NC 11/2001 -

07/2003

Phone Representative / Customer Service

. Answered phones and took customer orders accurately and relayed those

orders to the cooks and delivery drivers

. Greeted customers as they entered the restaurant and took orders

. Tracked delivery time and drivers locations

. Providing information to customer the status of their orders

. Cashed out customer and driver tips

. Awarded employee of the month 7 times during employment

Software/System Skills

Microsoft Office (Word, Excel, and PowerPoint)

Memberships

North Carolina Spinal Cord Injury Association ( NCSCIA)

References Available Upon Request

Contact this candidate