Administrative Assistant Customer Service

Guadalupe Cantu

de Medina

objective

Seeking a position with an organization that has a need

for an individual possessing an advanced level of

administrative and customer service skills.

Experience

2013 - Present

Conroe ISD - Conroe, Texas

Para/Secretary

As a paraprofessional/secretary to the Director and Senior

Staff of the Special Education Department responsibilities

included: coordinating Human Resources processes such as

initiating vacancies, employee status changes; overseeing

compliance with federal mandates for all campuses to

ensure no loss of funding for Special Education programs;

coordinating receipt of semi annual certifications from

federally funded staff; updating rosters and statistical

spreadsheets; respond to parent inquiries as well as

assisting diagnosticians with requests on behalf of the

students they serve. Additional administrative tasks as

assigned by the director and support staff.

2008-September 2012 The Clubs of Kingwood Kingwood, TX

Executive Administrative Assistant

As Executive Administrative Assistant to the General

Manager and Directors responsibilities included: serving

as employee relations coordinator, training, reconciling

Food and Beverage inventory, recording all meeting

minutes, processing requests for financial assistance on

behalf of staff, preparing reports and Power Point and

Publisher presentations, and administrative tasks as

assigned by the general manager and senior level staff.

Providing customer service support as part of the senior

staff to all members and guests of the country club.

2007-2008

Evans Team USA

Contract Compliance Officer

Responsibilities included: researching federal, state and

local government contact opportunities, staying abreast of

upcoming projects specifically in the field of trades and

construction. Serving as liaison between President and

contracting officials.

1991-2001 Houston Police

Department/Controller's Office

Administrative Assistant III

Worked as an Administrative Assistant III for Houston

Police Chief and City Controller. Responsibilities were

administrative in nature and involved; maintaining

schedules, coordinating travel, researching issues of

concern on behalf of the Chief of Police and City

Controller, preparing correspondence in response to

complaints or commentary from citizens as well and

internally, maintaining all data and filing systems,

completing other projects as assigned.

Education

George Washington Carver High - Houston, Texas

Lonestar College

SKILLs

Fluent Spanish (read, write, speak),Typing 85 WPM,

Microsoft Suite.

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