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Customer Service Sales

Location:
Pocono Summit, PA, 18346
Posted:
January 23, 2014

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Resume:

DAN GAROFANO

570-***-**** / accan2@r.postjobfree.com

WORK EXPERIENCE Harvest Corners Pocono Pines, PA 2013-Present

Stand Manager

• Provide quality control for all plants, produce and retail merchandise

• Maintain product displays

• Oversee and follow opening and closing procedures

• Process all sales transactions while maintaining customer service standards

• Organize and keep track of all inventory

PNC Bank Mount Pocono, PA 2013

Bank Teller

• Maintain running knowledge of all federal banking laws and regulations

• Assist customers with transactions

• Sell products and services to customers on a personalized, case by case basis

• Address and present solutions for account inquiries

• Maintain an extremely high customer service expectations

Giant Food Stores Bartonsville, PA 2013

Gas Station Attendant

• Constantly implement and keep track of all safety regulations

• Assist customers with gas pumps

• Maintain high cleanliness standards

• Oversee functional operation of all pumps, report and solve problems as needed

• Maintain high level of customer service

Merrell Tannersville, PA 2011-2012

Assistant Store Manager

• Manage, train and prepare sales associates to fulfill daily sales goals

• Remain aware of product knowledge and present relevant information to customers

• Maintain company standards of visual merchandising to effectively sell the product

• Provide excellent customer service to create a desirable atmosphere for consumers

• Consistently meet and keep track of all sales goals and promotions in a high-traffic

environment

Lids Tannersville, PA 2012

Sales Associate

• Maintain high customer service standards

• Effectively relate to customers on a personal level in a small store

• Perform and sell custom embroideries

Champion Tannersville, PA 2010-2012

Sales Associate

• Receive, stock and merchandise large clothing shipments

• Consistently meet and keep track of sales goals

• Maintain knowledge base of active and leisure wear, including fabrics and fits

• Visually merchandise store to meet company standards and provide better service to

customers

• Constantly clean and recover store

Bass Shoes Tannersville, PA 2008-2010

Sales Associate

• Constantly provide excellent customer service

• Directly assist in loss prevention control

• Ship orders and receive shipment

• Maintain organization of stock room and have general knowledge of inventory

• Consistently visually merchandise and replenish store

ADDITIONAL SKILLS Experience in web design for upscale restaurants and photography studios

• Graphic design and branding for internationally touring acts

• Fluent in PC and Apple platforms

• Proficient in Adobe Creative Suite software

EDUCATION PA Cyber Charter School, High School Diploma

Graduation Date: May 2009

Pocono Mountain East High School

August 2006-January 2009

REFERENCES Brian Dollard / 518-***-****

Connor Allen / 570-***-****

Angela Masiello / 570-***-****



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