Administrative Assistant Customer Service

Location:

Posted:

January 23, 2014

Phoenix Calabro

Administrative Assistant

*******@*****.***

WORK EXPERIENCE

Development Coordinator

Town of Marana - May 2004 to Present

Increased the efficiency of communication for projects and special events. Responsible for maintaining

procedures for: applications, plans, web content, and all correspondence. Writes, drafts and edits

correspondence as needed. Acts as a focal point for: management, board members, public, consultants, and

outside agencies. Database management administrator.

Administrative Assistant

Miura Contracting, Inc - November 2001 to May 2004

Increased the number of public works projects and revenue by preparing proposal packages. Coordinated

procurement of materials by preparing: press releases, correspondence, newsletters, contracts, purchase

orders, invoices, and spreadsheets.

EDUCATION

Bachelor of Arts in Communication Studies

University of Nevada Las Vegas - Las Vegas, NV

1999

Master of Education in Counseling

Northern Arizona University - Tucson, AZ

SKILLS

Microsoft Office, Database Adminstration, and Electronic Document Imaging

ADDITIONAL INFORMATION

SKILLS

• Exceptional organization

• Effective team member

• Excellent customer service skills including public speaking

• Experience in working with public information, government entities, and media

• Experience with developing web content, newsletters, press releases, and marketing publications

• Advanced computer skills in Microsoft Office including: Word, Excel, and Outlook

• Ability to prioritize and handle multiple projects simultaneously

• Ability of meet tight deadlines