Manager Project

SATEESH TUPAKULA +91-770*******

E-mail: ************@****.***

Objectives:

Aiming to be associated with a progressive Organization that gives me the

scope to apply my knowledge and skills, to involve as part of the team that

dynamically works towards the growth of the Organization

Professional Summary:

Varied Experience of around 9 + years in Windows, VMware based systems

& Server administration of Windows 2K3, 2K8 & 2K8 R2 Servers

Profound knowledge of Operating system, network and ability to learn fast

Since last 5+ years, I am working extensively on Virtualization technologies like

VMware vSphere suite 4.x & 5.x, Microsoft Hyper-V & Citrix XenServer

Working as VMware SME and leading VMware Transition team for new

Customer Accounts and supporting 3000+ Virtual servers

Adapt to new Server Infrastructure quickly, taking ownership of all the

activities, following meeting Etiquette, Strong communication skills, Good

work ethics, Collaboration & independent problem solving skills with effective

decision making ability

Professional Experience:

IBM:

Working as VMware SME at IBM India Pvt. Ltd since Dec 2010 to till date

Completed IT Specialist Internal Certification and won multiple best Employee

Awards at IBM

Proficiency in Planning and Implementing Virtualization Technology and

supporting 200+ ESX/ESXi servers with multiple vCenters

Successfully migrated the vCenter 4.x Infrastructure to 5.1 Update 1c

Team lead for VMware transition team and responsible for taking knowledge

transfer from various clients and handover to steady state support team

Working with VMware vendor directly for escalated issues and drive them for

closure with proper RCA

Installing and Administration of VMware ESX/ESXi 4.x & ESXi 5.x Servers

Focal for the VMware Infrastructure migration activities from 4.x to 5.x

Installation, Configuration of Virtual Center 4.x, 5.x & other Virtual Appliances

like vMA, vCOPs, Liquidware Labs … etc

Troubleshooting Physical server hardware issues by using RSA, ILO & DRAC

Applying the best practices for ESX/ESXi Networking & Storage areas

Deployed the VMware VDI View environment for desktop virtualization in the

Customer Environment

Basic knowledge of vCOPs configuration and management

Installation and configuration of VDI components like View Connection Server,

View Agent, View Client, View Administrator, View Composer & View Transfer

Server

Configuration & managing the VMware HA, FT, DPM, DRS, Affinity Rules &

EVC Features in ESX Clusters

Proficiency in Troubleshooting and Administration of vCenter Server,

ESX/ESXi and Virtual machines

Managing vCenter Server to create virtual Machines and Installing Guest

Operating system

Patch Management of ESX/ESXi servers using VMware Update manager.

Expertise in providing Capacity reports for vCenter & ESX/ESXi performance

reports

Following ITIL Standard Process for any Incident, Problem, change & Project

Management.

Monitoring and analyzing the System Logs, vCenter alarms and Console

messages from monitoring Tools like IBM Tivoli and HP OVO

Expertise in maintaining Storage environment in vCenter and preparing the

weekly reports for Capacity Planning via RV Tools and PowerGUI

Using Power shell scripting for Automation of Works and generate the health

check reports on daily basis.

Creating and Managing snapshots, Templates for Virtual machines

Active member of P2P, P2V (Physical to Virtual) & V2V Migrations

Monitoring performance of ESX servers and Virtual machines

Creating & managing of VMFS data stores from the Storage devices via iSCSI,

SAN, NFS

Creating Virtual switches for Network load balancing & Traffic control of VM’s.

Focal for handling all major/critical issues from multiple Accounts

Publishing SOP – Standard Operating Process documents for different

technical areas like vCenter, VM Tools & Virtual hardware upgrade

methods

Streamline Patching & Server build activities in the Customer Accounts

Provide technical trainings for all the team members – Windows, Citrix &

VMware

Participate in Global initiative programs like Mind-Sweep & Tech. community

Leading projects for Firmware update, SAN performance stabilization, DAS to

SAN Migration and Applying vCenter best practices

HewlettPackard:

Worked as Senior System administrator (L3) in HP Global soft Pvt. Ltd since

January 2009 to December 2010

Having good knowledge in c7000 HP Blade Infrastructure

Aware of Virtual switch concepts used in HP c7000 Blade Enclosure

Key team member to address Server Performance with Microsoft Win 2K3 &

2K8 servers

Build and maintain Microsoft Hyper-V & ESX servers

Supporting Virtual Infrastructure comprising of 80+ VMware ESX Servers

Familiar with Hypervisor concepts both Host based & Bare Metal

Created Hypervisor/virtual machine manager (VMM) platform linking multiple

guest operating systems to host in LAB environment.

Knowledge of storage protocols used in VM (FC, iSCSi, & NFS). Storage Area

Network (SAN) technology.

Aware of Application Virtualization products like XenApp 5.0 & SoftGrid

Well aware of HP monitoring, Performance and Patching tools like OVO,OVPA &

RADIA

Creation of standard Virtual Machines and templates for VMware ESX

Implementation of new ESX Servers and Migration ( P2V) and updating patches

on all the ESX/ESXi hosts

Manage and Maintain Storage for VMware Infrastructure.

Configuring Network Attached Storage via iSCSI

Configure Data stores with FC Storage Area Network

Creation of Resource pools and allocation of CPU and Memory

Involved in Server migrations P2P,P2V,V2P using Acronis Tool & VMware

converter

VMware 3/3.5 skills with farm design and operation capability. Ability to install

and configure VMware ESX 3/3.5/4

Setting up and monitoring performance monitoring and capacity planning.

Managing Tasks, Events and Alarms

Capacity planning for new servers and end to end ownership of Server build

activity

Strong Troubleshooting skills to resolve Operating system related issues

Focal to review/write RCAs for all high severity tickets and present it to the

Customer

Configuring and management capability of HA, DRS, and Resource allocations

Completed ITIL Training course (Internal to HP)

ESX 3.5 and ESX/ESXi 4.0 server Operating System installation and

Configuration.

Design, setup, configure and support of servers in Data Center. Part of

Consolidation and Capacity planning of physical hardware Servers Project.

Role includes administrative tasks of VMware like creating VMs, Cloning,

Creating Snapshots, P2V Migrations, configuring Data stores in case of space

constraints, Performance monitoring on the overall utilization of the cluster

Ability to analyze server dumps using WinDbg & System architecture overview

Giving basic support for Clusters both Win 2k3 & Win 2k8

Summary of Project

Project name : KPMG International

Organization : HP Global soft India Pvt limited

Responsibilities : Infrastructure support

Environment : Windows 2K, 2K3 & 2K8, ESX & Blade servers

KPMG is a global network of professional firms providing Audit, Tax and Advisory

services. The independent member firms of the KPMG network are affiliated with

KPMG International Cooperative (“KPMG International”). KPMG in India is one of the

leading providers of risk, financial and business advisory, internal audit, corporate

governance, and tax and regulatory services.

IBM (InternationalBusinessMachinesCorporation):

Worked as Level 2 System administrator in IBM India private limited for 2

years 11 months

Monitor and troubleshoot the Citrix IMA Service, connectivity to the data

store and the ICA communication channel

Provide Level 2 support on Citrix, like creating & maintaining profiles for Citrix

users on the servers, patch rollups on Citrix Servers, troubleshoot Citrix user

level access.

Citrix farm migration from XP to Citrix 4.5 Presentation servers. Setup new

farm and build 15 new Citrix servers with Citrix 4.5

Well versed with trouble shooting Windows NT, 2000 & 2003 servers.

Domain experience in ticketing tools viz., Manage now, OVSD & Remedy

Maintenance and troubleshooting of Citrix Server farm running 100+

Windows 2003 servers

Well aware of Problem and Change Management process. (ITIL)

Handling Escalated issues and day to day Incidents/problem tickets related to

various issues with servers

Monitor, optimize and troubleshoot client performance and slow logons,

Published applications, Printing and Printing policies

Installation, maintenance & Troubleshooting of Operating Systems (Win

2K/2003)

Summary of Project

Project name : Carlson group of Companies

Organization : IBM India Pvt limited

Responsibilities : Infrastructure support

Environment : Windows NT, 2000 & 2003 & Citrix

Carlson companies are a global leader in the Marketing, Travel, and Hospitality

industries. Carlson was ranked among the largest privately held corporations in the

United States, Carlson companies is based in Minneapolis, Minnesota, USA.

Job Responsibilities:

Provided L2 escalate remote support to more than 1500 production servers

across the global wide enterprise network.

Giving 24*7 proactive and reactive support to production servers include DC’s,

DNS, DHCP, Web, Application Citrix servers

Supporting DNS, DHCP, Performance issues and Hardware issues running on HP

Servers

Following ITIL process for Problem and Change management

Review and approval of all OS patches (Microsoft Security patches) to ensure

there are no conflicts with Citrix.

Installing & Managing Applications on Citrix servers

Attending Tickets with Process standards through Problem and Change

management with the tools like Manage now, Remedy Etc.

Having hands on experience on Windows NT, Windows 2000 and Windows

2003 Servers

Experienced in implementing and maintaining Active Directory Services using

Windows 2000 and 2003 Servers

Creating users and assigning rights, profiles, home directories, etc.

Configured Windows Terminal Server for Remote Administration as well as

Application Server to publish Applications via Citrix

Teaming of NIC’s to provide redundancy at Network level

Decommission server process – retire and rebuild

Academic Profile:

Completed B.Tech Electronics and Communication Engineering (ECE) in 2005

from VSCE affiliated to Kakatiya University securing Distinction (81%)

Completed Intermediate (MPC) in 2001 from Spectra Jr. College with 93 %

Personal Profile:

Father’s Name : T. Kasaiah

Date of Birth : 04th July 1984

Gender : Male

Marital Status : Married

Languages Known : English, Telugu and Hindi

PAN Card : AFLPT9973M

Passport : L1294837

Place: Hyderabad. (T. Sateesh)

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