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Customer Service Manager

Location:
Durham, NC
Posted:
January 22, 2014

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Resume:

***************@*****.***

**** *** ***** *****

Raleigh, NC 27603

919-***-****

Tasha revell

To obtain a challenging position that will allow me to contribute to the growth and success of an

OBJECTIVE

organization while enhancing my skills and gaining experience.

SKILLS & Creative Mindset

ABILITIES

• Strong personal initiative and work ethic

• Strong organizational skills

• Thrive in a hands on and fast paced environment

• Ability to build relationships and work efficiently across an organization

• Desire and ability to learn and succeed

WARDROBE STYLIST APRICOT LANE

EXPERIENCE

November 2012- Present

• Customer Styling

• Client relationship development

• Assisted with In-Store Merchandising

• Contributed towards building and increasing internal Sales

• Assist with choosing fashionable jewelry to increase accessory sales within the

Raleigh/Durham area stores.

OPERATIONS MANAGER, DAY DREAMS NAIL SALON

May 2004- Present

• Manage client appointments

• Manage invoices for incoming/outgoing mail

• Assist with managing inventory

• Assist with advertisement on the business in yellow pages, sponsorship, ads

ASSISTANT MANAGER, THE LIMITED

March 2009- June 2012

• Assisted in managing a store with sales ranging from $1M to $1.5 M

• Coordinated staff training

• Coordinated Payroll and scheduling

• Performed all HR tasks at store level

• Executed visual floor sets and trained employees on brand guide and standards of the

LTD

ADMINSTRATIVE ASSISTANT, EMPLOYMENT SECURITY COMMISSION

November 2008- May 2011

• Assisted with maintaining confidential reports within state agency

• Assisted with incoming/outgoing mail

• Prepared required spreadsheet reports

• Maintained incoming correspondence from designated units within agency

• Gathered necessary materials for staff meetings

• Maintained office supplies and inventory

• Managed Agreement renewals

• Aided the agency during Quarterly Mail Rush

• Customer Service

EDUCATION MOUNT OLIVE COLLEGE – AUGUST 2013

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

Area of Emphasis: Management and Organizational Development

Management, Sales, Purchasing, Business Development, Training, Recruitment, Visual Display

EXPERTISE

and Merchandising

OPERATING SYSTEMS

PROFICIENCIES

Macintosh, Windows

SOFTWARE

Microsoft Office, Microsoft PowerPoint, POSIM PhotoElement

SOCIAL MEDIA

Facebook, Twitter, Linkedin, Google+, Instagram, Pinterest,

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TE NGUYEN/TOAN NGUYEN

REFERENCES

Owners, Day Dream Nail Salon

919-***-****

BRITTANY COOPER

PR/ Assist Buyer, Apricot Lane

919-***-****

LINDSAY YORK

Store Manager, The Limited

919-***-****

ANGELA HOLLEN

CEO/ Spitter Spatter

252-***-****

PHILLIP SMITH,

Retiree Chief of Tax with Employment Security Commission

919-***-****

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