Customer Service Quality Assurance

Location:

Posted:

January 22, 2014

Crandall C. Tucker

Jacksonville, FL 32219

Objective

To obtain knowledge and skills in the Medical field and to be

a valuable asset in the Laboratory.

Experience March 2013- Present: Octapharma Plasma Inc., Phlebotomist The

procedure of Venipuncture a person arm(s) for plasma

collecting and to follow certain guidelines to set up

machines and to disconnect.

August 2012- March 2013: Heinz Ketchup Group- Processor

(Temporary Position)

Batch/Mix Grape and Strawberry Jam and Test pH and Solids to

verify product is in range of Specifications.

February 2012- July 2012: Pipeline Inc., Hillman Operator

Assemble Sewer, Water, and Storm Pipe underground and make

sure the pipe leveled properly

January 2011- January 2012: Dr. Pepper/Snapple Group: Syrup

Lab Technician

Batch/Mix beverage products and Test pH and solids to verify

that product is in range of specifications.

May 2010- January 2011: Colomer USA- Lab Technician

(Temporary Position)

Test pH and Viscosity on Shampoos, Lotions, and Fragrances to

verify no separations but solid products

Education August 2004- December 2009: Bethune-Cookman University

Bachelors of Science Degree

Major in Biology

August 2000- May 2004: West Orange High School

High School Diploma

Skills Salesman, marketing experience, Customer service experience,

Microsoft word, PowerPoint, and excel experience. Can type 65

wpm. Quality Assurance and inventory skills.

Other

Awarded in the Book of Who's Who Among American Scholars in

January 2004.