Manager Mental Health
Resume:
KHRISTINE GARCIA OSORIO
Mechanicsburg, PA 17050
EDUCATION
Master of Science, Psychology
Capella University, Minneapolis, MN 2006
Specialization: Educational Psychology
Bachelor of Arts, Psychology
Towson State University, Towson MD 1990
Specialization: Minor in Political Science
Minor in Spanish
EXPERIENCE
Manager of Education and Employee Development
Keystone Autism Services (KAS), Harrisburg PA 2010 to present
Adult Community Autism Program (ACAP)
• Responsible for design and implementation of New Employee Orientation for all new KAS Staff
including teaching Policies and Procedures, HIPAA, Driver’s Safety, Fire Safety, CPR and all Autism
Specific Trainings.
• Responsible to provide all contractual educations mandated by the Bureau of Autism Services and
the Department of Developmental Programs regarding Policies and Procedures, CPR, Mandt and all other
mandated yearly training requirements.
• Responsible for arranging trainings and scheduling trainers to present to KAS agency staff.
• Keeps physical and electronic records of all orientations and trainings for all company staff.
• Provides Autism Education and ACAP presentations to Physicians, Health Specialists, Dentists,
Chiropractor groups and community groups up to one hundred people. Educated all new Physicians and
their support staff when they became participating providers for the ACAP Program
• Participates in marketing strategies such as community trainings about Autism, participating in local
health and community fairs, set up or schedules employees to set up display tables, and actively seek new
opportunities to promote the agency and the ACAP program. Maintains community relations by
representing KAS in the community; keeping the community informed about services provided by the
agency
• Belongs to the Capital Area Intermediate Unit Transition Counsel for students with disabilities
(counties served are Northern York, Dauphin, Cumberland and Perry)
• Compliance and Grievance Officer for Keystone Autism Services. Conducts yearly Compliance
Audits for four Keystone offices. As Grievances Officer, follows timelines established by the Department
of Public Welfare and the Bureau of Autism Services.
Behavioral Health Specialist
Keystone Autism Services, Harrisburg PA 2009 to 2010
Adult Community Autism Program
• Responsible to conduct intake assessments to determine participant eligibility in the Adult
Community Autism Program. Completes all necessary intake paperwork and releases.
• Responsible to design and direct the implementation of behavior modification intervention plans
that are individualized for each adult participants and provide behavioral modification consultation as a
member of the treatment team.
• Responsible for conducting and interpreting Functional Behavior Assessments.
• Responsible for training all support staff and families on the behavioral support plan and
introducing staff to participants and their families.
• Supervised Community Support Professionals (direct care staff) clinically and administratively.
Approved time cards, mileages sheets, vacations on a weekly basis. Gave employee evaluations once per
year.
• Responsible for presenting PBS and Mandt trainings to newly hired employees.
• Currently a certified MANDT instructor and a certified BAS Two Day (13 hours) Functional
Behavior Assessment Trainer
• Conducted BHRS psychological evaluations from June 2009-September 2009 as a psychological
associate for Keystone Children and Family Services.
Behavioral Specialist Consultant 2007 to 2009
Supportive Concepts for Families, Reading, PA
Independent Contractor
• Responsible to research, design and direct the implementation of behavior support plans that are
individualized for adult mental health consumers with intellectual disabilities, autism or mental health
diagnosis.
• Responsible for training all support staff on the behavioral support plan.
• Responsible for attending all interdisciplinary team meetings.
Behavioral Specialist Consultant-Mobile Therapist 2007 to 2009
Youth Advocate Programs, Inc., Harrisburg PA
• Responsible to design and direct the implementation of behavior modification intervention plans that
are individualized for each child or adolescent and provide behavioral modification consultation as a
member of the treatment team. Worked with children diagnosed with autism spectrum disorders and other
mental health diagnoses or disabilities.
• Provided intensive individual and family counseling and therapeutic services to the consumers and
their families in the home, school or community settings.
• Responsible for providing supervision and training to Therapeutic Staff Support.
• Responsible for attending all interdisciplinary team meetings such as ISPT meetings and IEP
meetings.
• Attended once a week Team Meeting and clinical supervision at the company office.
Behavioral Specialist Consultant-Mobile Therapist 2006 to 2007
Northwestern Human Services, Carlisle, PA
• Responsible to design and direct the implementation of behavior modification intervention plans
that are individualized for each child or adolescent and provide behavioral modification consultation as a
member of the treatment team. Worked with autistic children and behaviorally challenged children and
adolescents with various mental health diagnoses.
• Provided intensive individual and family counseling and therapeutic services to the consumers and
their families in the home, school or community settings.
• Responsible for providing supervision and training to Therapeutic Staff Support.
• Responsible for attending all interdisciplinary team meetings such as ISPT meetings and IEP
meetings.
• Worked directly from home. Attended once a week Team Meeting and clinical supervision at the
company office.
Health/Mental Health Manager 2002-2003
Juniata County Childcare and Development Center, Mifflintown PA
Head Start Division
• Responsible for trainings and staff development for Head Start and Child Care Development
employees including professional development, health, mental health and oral hygiene.
• Presented oral health and nutritional programs to children in the child care centers and to the parents
of the Head Start children.
• Developed and translated correspondence regarding health, mental health, oral hygiene and
classroom issues in Spanish for the Spanish speaking families.
• Worked with a culturally diverse population of children and their families in home and classroom
settings. Also worked with children with disabilities such as Down Syndrome, Autism, Leigh’s
syndrome, and other childhood disabilities.
• Responsible for maintaining all paperwork associated with health, mental health, oral health and
nutrition in congruence with federal Head Start regulations.
• Observed children in classroom settings to determine if there was need for a referral to county
MH/MR or for outpatient services. Administered mental health screenings to children in Head Start
Classrooms.
• Managed a support staff of seven employees.
Bilingual Case Manager 1996-1999
The Meadows Psychiatric Center, Harrisburg, PA
• Worked in Partial Hospitalization Program with adults, adolescences and children in Dauphin and
Center County as a case manager and group therapist. Conducted all intake paperwork and releases for
the program.
• Responsible for group counseling for dual diagnosed consumers.
• Responsible for intakes of mental health consumers.
• Translated for Hispanic clients when they met with the psychiatrist.
• Conducted up to 25 chart reviews on a weekly basis.
• Worked with a population of mental health consumers that was culturally diverse.
• Planned discharges from partial hospitalization program and planned aftercare.
• Worked with children and adolescent at the children’s inpatient facility in Centre Hall, PA.
OTHER EDUCATIONAL HISTORY
Penn State University 2001 Completed a four credit graduate class in adult literacy for Literacy Corps of
Pennsylvania
University of Seville, Spain 1990-1991
Studied Spanish Language of one year.
Trinity Christian College, Seville, Spain 1989
Studied Spanish Language and Literature for 6 months.
Harrisburg Area Community College 1986-1987
Completed three semesters in the Human Services Program.
TECHNICAL SKILLS
• Proficient in Word, Excel and People Soft software.
• Can speak and write in Spanish.
• Adult CPR certified.
• Certified Mandt Trainer
• Certified Trainer of BAS 13 hour FBA Trainings
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