Manager Customer Service

Lorne Levine SUMMARY

Supply Chain / Imports Manager familiar with all aspects of logistics,

shipping and receiving and general warehouse operations.Having 11 years

experience working in the field of high end retail fashion Warehouse

Management I am seeking to further my career.

374 Legendre West

Montreal, Qc.

H2N 1H7 HIGHLIGHTS

*******@*****.***

Strong communication skills

T: 514-***-****

Exceptional problem solver

C: 514-***-****

Adaptable

Results oriented

Multi tasker

Collaborative

Fluent in French

EXPERIENCE

Supply Chain / Imports Manager, Lacoste Canada

Montreal, Qc. 2003 Present

I have been working with Lacoste Canada since 2003 as the Supply

Chain / Imports Manager as well as the Warehouse Manager.

I am responsible for all aspects of Logistic Coordinating & 3PL

Management

My main duties are:

Coordinating Operations with our 4 Overseas Platforms from

France,Asia, El Salvador & Peru for Ocean & Air Imports.

Consolidation of shipments maximize cost effectiveness.

Ensuring proper documentation is supplied to Freight

Forwarder/Customs Broker for Customs Clearance.(OBL, Certificate of

Origin,Commercial Invoices….)

Troubleshooting any issues that may arise for all imports.

Directing Traffic for all shipments to 3PL.

Tabulating all invoicing for Freight & customs invoices.

Coordinating all aspects of Imports for 14 corporate stores, 3 Outlets &

200 independent clients across Canada by

analyzing orders by specific PO's & delivery dates.

Using our programs (Gestion Commercial Orli & OrliWeb) to receive

shipments & allocate product to orders.

Overseeing 3PL production ensuring efficient deliveries.

Invoicing of all shipments

Inventory Management.

Warehouse Management of 6 8 employees

Responsible for all aspects of Transport.

Monitoring of all returned merchandise.for 14 Corporate Stores

Organizing all deliveries of returned merchandise to our 3 Outlets

Hiring/firing of staff

Shore Excursion Manager, Royal Caribbean Cruise Lines

1997 2001

Main Duties

Operating the Shore Excursion Dept. aboard Cruise Ships

Selling of tours to passengers

Managing a staff of 10 people

Organizing of tours with tour Operators in each port of call

Reconciling payments with all Tour Operators

Customer Service

Ensuring passenger satisfaction

EDUCATION

School name

Vanier College 1987

Montreal, Que., Canada

Pure & Applied Sciences

REFERENCES

Available upon request

.

Contact this candidate