Project Manager Management

Amol Kulkarni

*** ********* *****, *** # *, Troy NY

Cell - 954-***-****

***************@*****.***

Summary

Over 12 years of professional experience with excellent project management

skills, understanding of Software development life cycle (SDLC), gathering

requirements, analyzing, implementation and evaluation of various business

systems.

. Experienced Project Manager in Management Consulting in varied industries

such as: Banking, Credit Card, Investments, Trading, Insurance and Public

Sectors.

. Analytical problem-solver, able to anticipate issues and create new

systems that streamline operations, resolves concerns and improves

efficiency.

. Skilled in building rapport with clients and team members. Able to see

big picture, delegate effectively and motive team members to achieve on

time project completion.

. Expertise in the area of Requirements (Business & System) Gathering and

Management using automated tools like Rational Requisite Pro

. Designing and drafting Requirement Traceability Matrix (RTM), requirement

planning and analysis, Functional, User and Design requirements

specification, performing Gap Analysis

. Lead QA Team, developed Test Scripts, and Test Cases for performing

Regression, Performance and Stress testing.

. Excellent Communicator, able to provide timely solutions to complex

Information Technology project related issues and problems.

TECHNICAL SKILLS:

Testing Tools: WinRunner7.0/7.5/7.6, Test Director 7.2/7.5/8.0, Jira,

Clear Quest, BugZilla, SharePoint 2007

Databases: Oracle 8.0, SQL Server7.0/2000, and MS-Access

97/98/2000.

Languages: SQL, Visual Basic 6.0, ASP, HTML, XML

Operating Systems: Windows XP/2000/NT/98/95,

Architecture: Client Server, Web, Multi-tier

Methodologies: SDLC, CMM, Agile, Waterfall, RUP, Surveyor

Methodology (Keane inc)

Others: Rational Suite, MS Viso, RUP, MS Office

Educational Qualifications

MBA, Madras University (1996-1998)

MS in Information Systems, University of Texas at Dallas

EXPEriENCE

KPMG

Client: Public and priviate sectors

Albany, NY

ROLE: BUSINESS ANLAYST/ PROJECT MANAGER

JAN 13- TILL DATE

. Manage the internal and external staff and engagement partners to insure

the design and deployment of Solutions and Services Projects from

inception to completion are administered.

. Accountable for managing service delivery for one or more client

accounts.

. Continuous and demonstrable improvement of productivity resulting in

increased cost effectiveness and value. Be able to evidence these savings

across relevant customer base

. Motivates, develops and mentors other service delivery employees and

managers where relevant

. Maximizes same account growth opportunities

. Champions team-working, re-use, knowledge sharing and promotes the

increased use of Shared Services capability

. Provides support to new business opportunities. Takes an active role in

bids and supports the transition and implementation of new business

(including new service offers)

. In conjunction with the Service Development Managers, Sales and Service

Delivery Management teams stimulates & defines requirements for new

services in line with Service Line Strategy. Ensures such offerings are

professionally introduced, accepted and deliverable

. Maintained project plan for Medicaid Data warehousing project for

Department of Health (DOH).

. Led teams across broad technical, financial and business disciplines.

Focused teams on business objectives and tracked progress to ensure

project milestones were completed on time, on budget and with the desired

results.

. Mitigated risk factors through careful analysis of financial and

statistical data. Anticipated and managed change effectively in rapidly

evolving global business environments.

. Defined processes and tools best suited to each project. Moved between

agile and waterfall approaches depending on project specifics and client

goals, creating detailed project road maps, plans, schedules and work

breakdown structures.

. Provide individual coaching feedback sessions, and weekly one-on-ones

that focus on improving customer satisfaction - Sales Specialists.

. Created project charter and managed scope and resource allocation based

on the scope of the project

. Serve as leaders and point of contact for escalated contact resolution of

a supervisory nature or complex problems.

. Active participation in hiring and building the team & raising the bar in

hiring process

COMPANY: Keane Inc

CLIENT: DEPARTMENT OF MENTAL HEALTH

FEB 12- DEC 12

ALBANY, NY

ROLE: PROJECT MANAGER

STATE OF NEW YORK WILL BE IMPLEMENTING A NEW FINANCIAL SYSTEM CALLED

STATEWIDE FINANCIAL SYSTEM (SFS), WHICH WILL BE USED ACROSS ALL THE

AGENCIES. BY MAY, 2012, STATEWIDE FINANCIAL SYSTEM WILL BE DESIGNED FOR THE

SOLE USE OF TRANSACTING BUSINESS ON BEHALF OF NEW YORK STATE.

. Ensure integrity and delivery of multiple projects with respect to time,

budget, scope, change, risk and resources.

. Work with Project Management Office to manage overall risk and manage

project interdependence.

. Assess project issues and identify solutions to meet productivity,

quality and customer goals.

. Manage resource allocation across multiple projects including tracking

resource bandwidth and forecasting future availability for scheduling new

projects.

. Guarantee the attainment of key milestones by proactively tracking

metrics and project outputs.

. Apply effective project management methodologies and control techniques.

. Mitigate risk by identifying, escalating and resolving issues across

multiple delivery groups and/or projects.

. Conduct planning and operational readiness assessments to provide an

effective transition into production.

. Delegated and monitored ERT sessions.

. Developed and implemented Business Process Transformation (BPT) model in

order to maximize the benefits of SFS.

. Provide weekly and quarterly status reports to sponsors.

COMPANY: Keane Inc

CLIENT: DEPARTMENT OF ELEMENTARY

& SECONDARY EDUCATION (ESE)

FEB11- JAN 12

BOSTON, MA

ROLE: PROJECT MANAGER

STATE OF MASSACHUSETTS HAS INITIATED A P-20 PROJECT WHICH COMMUNICATES TO

DIFFERENT DEPARTMENTS - ESE, EEC AND DHE AND OTHER EXTERNAL VENDORS.

. Established Project Management Office at client site and provide weekly

and quarterly status reports to sponsors.

. Managed project review and implement technology standards company-wide,

reducing redundancy and saving more than $250,000 annually on maintenance

costs.

. Collaborate with senior management and sales teams on project

development, pre-sales meetings with clients, and definition of

enterprise architecture.

. Oversee development of support systems, encompassing management

reporting, payment approval, and accounting interfaces

. Supervised project teams, including programmer, web designer, database

manager, accounting and other internal project staff.

. Met regularly with interdepartmental work group to monitor and evaluate

the portal, discuss policy issues and recommend service improvements.

. Conducted 25 different set of interviews within Dept. of Elementary &

Secondary Education (ESE), Dept. of Higher Education and Dept. of Early

Education and Care (EEC).

. Created and managed Work Approach, Questionnaire and overall P-20

expectations from different Lead Customer Representatives (LCR) within

all the three agencies (ESE, DHE, EEC) and external vendors.

. Defined High Level Business Requirements (HLBRs) through the process of

interviews, capturing the meeting notes and incorporating notes into

measurable and quantifiable requirements.

. Managed Massachusetts Comprehensive Assessment System Redesign User

Acceptance Testing.

COMPANY: Keane Inc

CLIENT DEPARTMENT OF TRANSPORTATION (DOT),

RALEIGH, NC

ROLE: PROJECT MANAGER

NOV10 - FEB 11

HOUSE BILL 1779 ASSESSMENT PROJECT IS TO PERFORM ASSESSMENT'S, EVALUATIONS

AND DEVELOP VARIOUS RECOMMENDATIONS FOR SUCCESSFUL IMPLEMENTATION OF MASTER

PROJECT SCHEDULED FOR JUNE 2013.

. Conducted Interviews of Business, Technical management and SMEs of DMV,

DOT-IT, DOR (Dept of Revenue), License Plate Agencies (LPA), and County

governments (up to 35) to understand overall DOT business, operational

and technical processes.

. Used Keane Surveyor Methodology - In Define phase - developed key

Business/User/System findings by performing gap analysis between current

and future DOT applications such as - STARS, SSAD, County Data

Conversion, Vehicle Valuation and Payment Processing.

. In Evaluate Phase of methodology - Evaluate and develop operational and

technical recommendations - Incorporate new functionality into STARS

application, new applications with platform and language (leverage web

services) and Interaction of STARS with these new applications.

. Developed a Master project Governance Road map for DOT - Define and

outline a relationship within DOT, DOR, County Governments, LPA's and NC

Association of County Commissioners.

. Create Test plans and test cases based on Business requirements and Use

Cases.

. Developed comprehensive project plan with implementation tasks and

activities to develop and implement HB1779.

. Status Reports for the Executive Management.

COMPANY: Keane Inc

CLIENT: DEPARTMENT OF YOUTH SERVICES BOSTON MA JAN 10

- SEPT10

EDUCATION

ROLE: PROJECT MANAGER

JUSTICE FOR JUVENILE ENTERPRISE MANAGEMENT SYSTEM (JJEMS) CONTROLS TRACKS

AND MONITORS COMPLETE INTAKE PROCESS OF THE CLIENT IN COMMONWEALTH OF

MASSACHUSETTS.

. MANAGED AND DELIVERED SUCCESSFUL JUVENILE JUSTICE ENTERPRISE MANAGEMENT

SYSTEMS.

. Conducted Triage meeting - discussing and analyzing priority/issues

pertaining to JJEMS

. Liaison for projects with other corporate departments, including

Executive and Information Services as well as vendor relationships.

. Provided weekly and quarterly status reports to the executive management.

. Ensure that all internal and external stakeholders are kept fully

informed of project status and progress

. Facilitate technical issue escalation and resolution for all assigned

projects through critical decision-making and achieving team consensus

. Act as an advocate for the customer throughout all stages of the project

and product management processes

COMPANY: Keane Inc

CLIENT: FIDELITY INVESTMENTS, BOSTON MA

DEC 06- JAN10

FINANCE AND INVESTMENTS

ROLE: PROJECT MANAGER

EREVIEW SYSTEM IS USED WITHIN DIFFERENT DEPARTMENTS OF FIDELITY INVESTMENTS

TO MONITOR ALL THE ADVERTISING AND SALES MATERIALS WHICH IS DISTRIBUTED

AMONG FIDELITY CUSTOMERS. BUSINESS TRACKING TOOL IS USED WITH COMPLIANCE

DEPARTMENT TO TRACK AND AUDIT ALL THE ISSUES AND RISKS.

. Created project charter and managed scope and resource allocation based

on the scope of the project

. Serve as leaders and point of contact for escalated contact resolution of

a supervisory nature or complex problems

. Manage and drive staffing plans, cost analysis, schedules, quality

initiatives, process change initiatives and other project related

issues/risks.

. Active participation in hiring and building the team & raising the bar in

hiring process

. Created Request for Proposal (RFP) for eReview system for senior

management as a recommendation for improving the system.

. Developed process re-engineering model for eReview system in a three

phased approach

. Developed a strategic activity planning to Enterprise Compliance

Technological operations

. Monitored and lead the user acceptance testing(UAT) - documented test

plan and test cases for UAT for redeployment of eReview application

. Manually tested Business Tracking Tool (BTT). Managed complete UAT

process for BTT

. Responsible for identifying and documenting business rules and creating

detailed Use Case

COMPANY: Keane Inc

CLIENT: HANOVER INSURANCE, WORCESTER MA

AUG 05- DEC 06

INSURANCE

ROLE: PROJECT MANAGER

CLAIMS PROCESSING SYSTEM IS USED TO REGISTER A PARTICULAR CLAIM, PROCESS A

CLAIM AND EVENTUALLY THROUGH SETTLEMENT.

. DEVELOP DETAILED PROJECT PLANS FOR MULTIPLE SIMULTANEOUS PROJECTS,

RESULTING IN INCREASED VISIBILITY OF INTER-PROJECT DEPENDENCIES AND

IMPROVED DEVELOPMENT EFFICIENCY.

. Created Business Rules, Business/Functional Specification for Multi Auto

Product. Specification includes detailed system functionality like

fields, valid values and XML tags used for creation etc.

. Managed day today activities of team members, managed risks and issues

pertaining to the project.

. Assessed the flaws in the existing as-is system and made clear

recommendations of Business Process Improvements and incorporated them in

the future to-be system design

. Synchronized and prioritized relevant defects and enhancement/system

requests based on business requirements.

COMPANY: Keane Inc

CLIENT: CAPITAL ONE RICHMOND, VA

JAN 05- JUNE 05

CREDIT CARD

ROLE: PROJECT MANAGER

PARTICIPATED IN MANAGEMENT REPORTING TEAM EFFORTS TO AUTOMATE REPORTS USING

HYPERION/ANALYZER TOOL WHILE ACCESSING BLR/CFAR/COST DATA CUBES. MANAGEMENT

REPORTING TEAM INTERACTS WITH DIFFERENT DEPARTMENTS EXTERNALLY (BLR) AND

INTERNALLY (CFAR) IN CAPITAL ONE.

. Created project charter and managed scope and resource allocation based

on the scope of the project

. Serve as leaders and point of contact for escalated contact resolution of

a supervisory nature or complex problems

. Manage and drive staffing plans, cost analysis, schedules, quality

initiatives, process change initiatives and other project related

issues/risks.

. Active participation in hiring and building the team & raising the bar in

hiring process

. Managed and Organized Requisite Pro repositories. Updating of any new

requirements. High-level document was created to explain the basic

functionality of the spreadsheet, which interacts with Requisite Pro

. Created and maintained requirement change control and requirements

traceability documentation throughout project

. Provide Requirements Update's - Export/Import requirements for a

particular domain, update the attribute values. Maintain a document

pertaining number of new users for Helix Repository

. Generated Requisite Pro Reports for new Requirements in Helix Repository,

Text change in Requirements, and New Requirements in each domain,

Attribute Value Change

. Provided extracts of requirements based on criteria such as Assigned

BSA.etc, for potential ownership of requirements. Provide new attribute

definition for all attributes in business requirement type

. Worked on submission of Clear Quest tickets for new users for helix

repository in Requisite Pro. Created Crystal reports from Clear Quest.

Developed a change control document for any requirements modifications

. Experience with MS Visio to prepare layouts and to display information

graphically

COMPANY: Keane Inc

CLIENT: CAPITAL ONE RICHMOND, VA

F EB'04-DEC'04

CREDIT CARD

ROLE: SR.BUSINESS ANALYST/PROJECT MANAGER

CAPITAL ONE OFFERS FINANCIAL SERVICES TO DIFFERENT LINES OF BUSINESS (LOB)

SUCH AS HISPANICS, TJX, LOWES, AND YOUNG ADULTS. INVOLVED IN SEGMENTATION

AND OFFERING SOLICITATION LETTERS TO DIFFERENT CUSTOMERS DEPENDING ON LINES

OF BUSINESS.

. MAINTAINED PROJECT PLAN FOR DIFFERENT LOB PROJECTS, MANAGED RESOURCES

(ON/OFF SHORE)

. Tracked and monitored budget plans

. Presented status reports.

. Conducted Joint application design (JAD) sessions for Business and System

Requirements elicitations

. Involved in Business Process Reengineering initiatives and Continuous

Improvement initiatives

. Maintaining the Requirements Traceability Matrix (RTM) across the

deliverables of a project

. Worked with internal product management teams to include the

functionality in the product release cycle

. ensure that the product, client and 3rd party teams were in agreement

with the requirements

. Performed Gap Analysis for new functionality requirements, as well as

prioritized them based on actual business needs to align them with

product release roadmap.

COMPANY: GCG Inc

CLIENT: ARCH INSURANCE, NY Aug 01-

Oct' 03

role: sr.Business Analyst

System to process and manage personal and casualty insurance for

different client base within Arch Insurance.

. Collaborated with users and management to identify Business system needs,

evaluated solutions to business problems/bottlenecks and evaluated

alternate methods to increase efficiency and improve control

. Analyzed and documented Information System Requirements and the

corresponding impact on the business processes.

. Defined the change management approval procedures to control the scope of

the order management requirements. Actively engaged various partners from

the client team to monitor and control the risk associated with changing

scope

. Developed data flow diagrams illustrating the flow of data from legacy

system into the application database tables

. Identified project risks. Designed and implemented project status reports

and communications.

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