Engineer Data
Resume:
Samuel Trujillo
Matawan, N.J. *7747
********@*****.***
Summary of Qualifications
MCSE (Microsoft Certified Systems Engineer), A+ Certified and HP Accredited Proliant
Server Platform Specialist with many years of significant experience in the field of Information
Technology focused primarily on Data Center Operations. Center Operations, Windows System
Administration and Network Administration with extensive experience on configuring and
administering SAN, NAS, EMC SAN, IBM SAN, HDS SAN, EMC DataDomain and NetApp.
Experience
Technology Service Professionals 5/2012 to 8/2013
Storage Engineer - Data Center Site Engineer
• Use all monitoring tools to analyze and escalate any network fault generated by Netcool,
NetIQ, HP OpenView, Site Watch and Performance Monitor.
• Designing, planning, maintaining a network-wide SAN Architecture in large Data Centers in
multiple sites.
• Use HP iLo to analyze any power, CPU or memory alerts generated by the HP BLc7000
chassis.
• Escalate any anticipated outage to appropriate client support teams within a timely manner.
• Responsible for Masters Media Servers, Wintel Servers, Tivoli Work Load Scheduler and NetApp
Integrating High performance servers, SAN, NetApp, many different network subnets into the
backup scheme.
• BladeSystem, Sun T2000/M4000/M5000, Dell PowerEdge, and Cisco Catalyst 6500 Series
switches.
• Interface with service providers and vendors such as Cisco, HP, ILX, Multex and EMC to
perform needed systems support.
• Remediations on NetApp 2000, 3000 and 6000 controllers (heads).
• Complete client requests for move/add/changes within a Windows 2K8 Server environment.
• Provide Dell and HP Server support.
• DS4243, Fas2240, Fas 3100 and General Shelf Add-ons, Rack and Stack and Break
Fix/TPM in the Netapp Arena.
• Coordinate with data center facilities to verify cabinet space, fiber and copper patch panel
port available as well as proper power capacity.
• Whole cabinet unit Crating and uncrating, Ontap Command Line Interface.
• Involved in Enterprise Change Management, Break/Fix and Remote Hands Support.
• Complete change control requests after market hours for memory upgrades, replacing failed
power supplies, swapping defective line cards, gbics and xenpacs, and installing NIC and
HBA cards.
• Respond to incident tickets for network outages and server down issues.
Decisionone, NJ 12/07 to 5/2012
Data Center Operations - Data Center Site Engineer
AIG, Barclays, Citigroup and JPMorgan Chase Data Centers.
• Worked in large data center environment of clients such as AIG, Barclays, Citigroup
and JPMorgan Chase Data Centers.
• Data Center servers ranged from 20,000 to 30,000 with Barclay’s Data center being the
4th largest Data Center
• Involved in Enterprise Change Management, Break/Fix and Remote Hands Support of
Dell, HP/Compaq and IBM Servers (2003/2008/2012) and Data Center infrastructure
support for
AIG, Barclays, Citigroup and JPMorgan Chase Data Centers.
• Rack/stack servers, switches and other network devices including HP DL380/DL585,
HP C7000 Blade System, Sun T2000/M4000/M5000, Dell PowerEdge, and Cisco
Catalyst 6500 Series switches.
• Designing, planning, maintaining a network-wide SAN Architecture in large Data Centers in
multiple sites.
• Complete change control requests after market hours for memory upgrades, replacing failed
power supplies, swapping defective line cards, gbics and xenpacs, and installing NIC and
HBA cards.
• Respond to incident tickets for network outages and server down issues.
• Integrating High performance servers, SAN, NetApp, many different network subnets into the
backup scheme.
• Solid understanding of windows infrastructure including Active Directory 2003,2008 and 2012.
• Fluking Patch cables for IP segment Information.
• ILO and RILO Static IP, Gateway and DNS configuration. Aperture and patch schedules.
• Smartstart HP Diags, HP Openview, firmware upgrades and configuration.
• Take ownership of initial incident triage to ensure all client-facing issues are resolved within
SLA requirements.
• Use all monitoring tools to analyze and escalate any network fault generated by (Netcool,
NetIQ, HP OpenView, Site Watch and Performance Monitor).
Computer Data Source 05/07 to 11/07
Server Support
• Responsible for daily proactive diagnostics to prevent or alert anomalies and resolve error
messages.
• Responsible for Dell PowerEdge 1650 thru 6450 hardware support.
• Responsible for HP Proliant 2500 thru 585 G5 Hardware support.
• Dispatch of Sun Engineers and remote hardware server support.
• Responsible for NetApp Storage Area Network testing FC over SCSI drives and
replacing hardware.
Siemens Business Services 10/98 to 5/07
Senior Server Engineer
• HP/Compaq Proliant 2500 thru ML 570 hardware support.
• Dell OptiPlex, IBM ThinkPad and HP laser printer hardware support.
• Accountability for maintenance of a WAN OS2 environment utilized by 50 branch office
locations.
• Studied and applied methodology associated with implementation and maintenance of
Microsoft Windows 95, 98, 2000, NT and XP systems.
• Evaluation of user needs, identification of modifications facilitating networking of existing PC
workstations, Kiosks, and installation and maintenance of network servers and Domain models.
• Installed of hardware and peripherals, including but not limited to hard drives, floppy drives,
CD-ROM's, tape drives, motherboards, memory, VGA cards, NIC cards, network cards, and fax
modems.
• Rack mounted various servers Netapp and ADIC backup units.
• Shelf adds 2040, DS4243, DS14 series. Netapp Equipment Power downs, Moves,
decommissions.
• Mapped network printers and setting user rights in a Microsoft environment.
• Cisco 4000 and 7000 switch and router hardware upgrade and support.
• Ghosting and software installs.
Microage Inc. 01/98 to 10/98
Customer Engineer
Extensive HP printer and Compaq computer repairs.
Education, Professional Development & Certifications
HP Accredited Proliant Server Platform Specialist 2002
MCSE (Microsoft Certified Systems Engineer) 2000
A+ Certified 1999
Servicing the DS4243 and DS2246 Shelves Certificate of Completion 2012
Flash Cache Architecture Configuration and Maintenance Certificate 2012
Data on Tap 8 Cabling Certificate 2012
ABCs of NetApp Flash Cache Certificate 2012
Data ONTAP 8.1 7-MODE: New Features Certificate 2012
Installing the FAS2240 Certificate 2012
Installing FAS 2220 Systems Certificate 2012
An introduction to Netapp Hardware Certificate 2012
Introduction to Snapshot and Flexible Volumes Certificate 2012
ABCs of MetroCluster Certificate 2012
Managing Large Aggregates on Data ONTAP 8.0 Certificate 2012
ABCs of Netapp DS4243 Disk Shelf’s Certificate 2012
DOS/Windows Specialty
HP Accredited Platform Specialist-Printers
Contact this candidate