Manager Office

Shaquanna Shields

Hyattsville, MD

*********.*******@*****.*** - 703-***-****

To secure a position in hopes of it leading to a lasting working relationship.

WORK EXPERIENCE

Manager in Training

Hollister Co. - Arlington, VA - November 2013 to Present

• Excellent leadership skills; actively encourages staff to perform assigned duties

• Assign workers to meet clients demand on the store floor

• Reports store standards and incidents to District Manager

• Responsible for loss, prevention, inventory control and merchandising

Office Manager

inVNT - Washington, DC - March 2013 to October 2013

• Responsible for maintaining multiple calendar systems to schedule meetings/appointments, conference calls,

equipment and rooms

• Thoroughly screened incoming mail to identify what needs to be brought to the

attention of the supervisor, referred to appropriate staff, or routed to

other offices

• Prepared a wide variety of recurring correspondence, internal reports, and

other documents from information obtained from staff and outside sources.

Reviews and finalizes documents prepared by others.

• Made travel arrangements such as scheduling transportation, making hotel

reservations, and preparing travel orders

• Open, sort, and distributed incoming correspondence, including faxes and email

• Requisitioned office supplies, printing support and related materials

• Responsible for processing and filing all vendor/freelance paperwork

• Responsible for all office bills

• Coded executives’ monthly reports

• Maintained relationship with building management

• Worked with IT to ensure that the equipment needs are met and properly working

• Processes new employee documents and manage office intern

• Managed office training and the daily administrative functions for one

intern performing varied office functions

• Coordinated with facility manager for all facility repairs and routine

maintenance

Media Relations Assistant

National Academy of Sciences - Washington, DC - February 2011 to March 2013

• Promptly and courteously received, greeted, and answered questions from

visitors, telephone callers, and email inquiries

• Created media contact lists

• Distributed media advisories and press releases via EurekAlert and PR Newswire

• Updated and maintained media records using Microsoft CRM

• Created daily news advisories and sent to internal staff using Cision and Google Alerts

• Used Adobe Photoshop and PageMaker to create book on organization’s news coverage called PaperClips

• Posted reports and news releases on website using Web CMS

• Proof read/edit correspondence and documents for correct grammar,

spelling, punctuation and format

• Updated organization social media sites upon request

• Interacted with internal staff to ensure the accuracy of information

• Scheduled rooms and request for meetings, public briefings, interviews, and telephone conferences

• Set up and staffed tables at public briefings

• Used varied and advanced functions of software to create, format, modify,

edit and print a variety of letters, reports, memos, and other documents

• Managed time sheets for Finance Office records

• Ordered office supplies

• Performed general clerical duties

EDUCATION

Master of Arts in Communication

Trinity Washington University - Washington, DC

2012 to 2013

Bachelor of Arts in Communication Arts & Sciences

Pennsylvania State University - State College

May 2010

GROUPS

Lambda Pi Eta National Communication Association Honor Society

ADDITIONAL INFORMATION

Skills

Outstanding written and verbal communication skills (customers, peers, & staff)

Excellent organizational skills

Familiar with AP Style Formatting

Proficient in using the Internet & Microsoft (Outlook, Word, Excel, PowerPoint, Access)

Proficient in using Cision, Microsoft CRM, LexisNexis, and Content Management

Knowledge of Adobe Photoshop and Adobe PageMaker

Proficient in using Social Media networking sites (Facebook, Twitter, Linkdin, Instagram, Tumblr, YouTube)

Ability to acquire new material/techniques

Contact this candidate