Testing Quality

Mohammad Kaiser Hamid

E-mail: *******@*****.***

Cell: 267-***-****

US Citizen

OBJECTIVE:

Seeking a challenging position in the Information Technology field that will utilize and enhance my

software QA Analyst skills while providing me with opportunities to grow and reach my professional

goals.

SUMMARY:

Over 6 years of experience as Software Quality Assurance

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Engineer with development and execution of Test Cases and Test Scripts.

Experienced with Test Plan,Test Case, Test Script, Change Request and Defect Tracking.

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Experienced on Testing Web, Client-server and .Net-based applications manually and using

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Automated Tools, in addition to writing and executing Test Plans, Test Cases, Test Scripts

and Defect Reporting.

Experienced in Manual and Automated Testing.

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Excellent knowledge of STLC.

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Good experience of understanding Software Development Life Cycle (SDLC).

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Proficient in using the ALM/Quality Center (QC).

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Experienced with reporting the defects using the ALM/Quality Center.

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Experienced in querying the databases by developing and running SQL and PL/SQL queries

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using utilities like Toad and SQL Query Analyzer.

Highly skilled and experienced in Automation Testing of GUI based, Web based and

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Database Applications using Quick Test Professional.

Experienced on Developing scripts for testing the future release of the application using QTP.

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Expertise in developing external custom functions using VBScript and using Descriptive

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Programming for QTP.

Strongly experienced in developing QTP Automation Frameworks i.e. Data-driven,

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Keyword-driven and Hybrid frameworks.

Experienced in integrating and optimizing inventory management systems on an Oracle Back-

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end; providing production support, maximizing system return on investment by delaying costly

new system implementation through stored procedure tuning and Unix batch process

reengineering.

Experienced in Functional, Regression, Smoke and User Acceptance Testing.

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Experienced in System and Black Box Testing.

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Experienced in conducting defect resolution meetings with internal developers and external

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vendors.

Strong Communication, Presentation, and Technical Documentation skills.

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Highly organized with the ability to manage Multiple Projects and meet deadlines.

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Strong analytical ability to rapidly learn and decompose Complex Business Issues to more

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workable solutions.

TECHNICAL EXPERTISE:

Testing Tools HP ALM/ Quality Center (QC),UFT/ QuickTest Professional (QTP),

SoapUI

Operating Systems Windows, Unix

Databases Oracle, MS Access, MS SQL Server, TOAD, SQL, Oracle SQL

Developer, Mainframe

Defect Tracking Tools ALM, Quality Center (Test Director), Star Team, Jira, Team Track

Office Tools Microsoft Word, Excel, Outlook, Power point

Web Technologies HTML, Java Script, JSP, CSS,

Other Applications Business Objects, Crystal Reports, VMware, SharePoint.

PROFESSIONAL EXPERIENCES:

Comcast, Philadelphia, PA

QA Automation Analyst

Jul' 2011 - Present

Responsibilities:

Reviewed business and functional requirements as well as design specifications in order to

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eliminate ambiguity and inconsistency prior to Test Cases creation.

Created and executed Test Cases for compatibility and Regression Testing.

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Coordinated day-to-day tasking and activities of test efforts in all phases of the SDLC

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(Software Development Lifecycle) including Test plan creation and execution.

Took a leading role in all QA and QC activities during UAT and PROD SDLC stages.

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Tracked and reported defects using ALM/Quality Center.

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Wrote and executed SQL queries to perform back end testing.

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Wrote SQL statements to extract data from application backend and to verify it with frontend

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results during End-to-End stage.

Verified the data in DW tables after extracting the data from source tables by writing SQL

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queries using TOAD.

Created Data Driven Tests using Data Driven Wizard of QTP.

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Responsible for development of QTP automation strategy, used Dynamic Descriptive

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Programming approach to benefit from Object Identification without using OR.

Developed Automation Object Model (AOM) scripts to automate the QTP settings and

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options.

Experienced with all stages of testing process – Development of Test Scenarios and Test

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cases based upon requirements for System Test, Regression Test, and Integration Test.

Developed the automated scripts for Regression Testing using QTP.

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Developed external custom functions using VBScript and using Descriptive Programming

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for QTP.

Developed both Data-driven and Keyword-driven Framework using QTP.

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Worked on Regression Testing, performed on every new build of the application.

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Actively participated in Smoke, Functional and ad-hoc testing during SIT phase.

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Tested applications compatibility on different browser versions (IE, Firefox, Safari and

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Chrome).

Logged project related issues in the defect tracking tool identified for the project.

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Escalated the issues in the application to the Client.

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Responsible for development of Test Strategy, Test Plans, creation and execution of Test

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Scripts, reporting Test Results and working closely with project team members on issue

resolution and process optimization.

Involved in defect reporting, defect tracking and defect reproducing.

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Performed installation, maintenance, support and monitoring of the system on the

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production environment.

Identified the bottlenecks by analyzing the results and reporting the same to the development

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team with the required improvements and suggestions.

Escalated the issues about project requirements (Software, Hardware, Resources) to Project

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Manager / Test Manager.

Worked closely with Developers, Business Analysts, and Business User Representatives and

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participated in the product design process including specification reviews and documentation

inspections.

Environment: UFT/Quick Test Pro, ALM/Quality Center, Microsoft Office, Windows, Solaris, Core Java,

JSP, Struts, Shell Scripting, MQSeries Scripting, MQ Series Java API, XML, Xpath, JUnit, JDBC, JMS,

MQ-Series, Java Script, Weblogic, Oracle, Eclipse, ClearCase, Log4j.

U.S. Customs and Border Protection, Alexandria, VA

Automation Engineer

Feb’ 2009 – Jun’ 2011

Responsibilities:

Analyzed the Functional requirements and Business requirements.

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Created Test Templates, Test Cases and Conditions.

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Designed and developed Test Cases for testing the application.

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Involved in writing Test plans, Test Cases in accordance to the Technical Design

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Specifications.

Analyzed system specifications and designed documents.

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Prepared Test Plan which specifies testing overview, testing approach, testing strategy,

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roles and responsibilities and scope of testing.

Monitored and tracked defects/risks and managed through resolution using Quality Center.

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Wrote complex SQL queries, executed PL/SQL stored procedures for data extraction and

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validation.

Developed and executed SQL Queries to perform backend database testing.

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Developed Data Driven Test Cases with QTP using VBScript.

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Developed Automation Framework using QTP.

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Involved in creation and maintenance of Hybrid QTP framework (combination of Data

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Driven and Keyword Driven automation approaches).

Involved in performing different types of testing - Functional, Integration, System, User

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Acceptance, End to End and Regression.

Performed both Manual and Automated Testing.

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Performed Manual Testing of the application using different modules.

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Performed benchmark testing for various production errors.

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Interacted with Business Analysts, developers and QA team members in different defect raising

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situations.

Participated in QA team meetings for weekly QA testing reviews.

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Environment: HP QuickTest Pro, HP Quality Center, VBScript, SQL Server, MS Office, Google

Chrome, Safari for Windows and Mac, Firefox.

IBM, Gaithersburg, MD

Automation script writer

Mar’ 2007 – Jan’ 2009

Responsibilities:

Created and executed detail function Test Script and Test Cases based on the business

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requirements.

Linked requirements to Test Cases using Requirement Traceability Matrix to ensure

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traceability throughout the testing cycle.

Developed Test Execution Matrices during Test Cycle.

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Understood and worked with Software Development Life Cycle (SDLC).

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Monitored and tracked defects/risks and managed through resolution using Test

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Director/Quality Center (QC).

Created defect reports in Excel file by exporting the data from Test Director.

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Wrote SQL queries to verify that the data is populated from the database matches with

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the front end screens.

Worked on SQL and PL/SQL and performed backend validations.

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Developed testing scripts and functions for regression tests using the Quick Test Pro.

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Tested the web GUI using Quick Test Professional.

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Performed Regression Testing, the regression was done on a monthly basis and involved

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extensive use of data from the data warehouse and database testing using QTP.

Worked with the Web services team to integrate the database with web services.

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Performed Smoke Testing, Functional, Regression and End to End Testing .

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At the end, reports were generated using Cognos and were validated manually.

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All the data used was from flat files and xml files where Abinitio was used to push the files

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into the system if there were xml files and Linux shell was used to put the files if they were flat

files.

Designed database, created tables and populated with mock up data.

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All the files were sent into Informatica and the corresponding workflows were run to populate

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the data in the corresponding tables in the database according to the business transformation

rules.

Performed agile testing where new modifications were made to business transformation

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rules on an almost daily basis.

Environment: Java, JavaScript, XML, XSLT, Quality Center/Test Director, QTP, SOAPUI, Oracle,

SQL, Windows, Bugzilla.

EDUCATION:

Master of Business Administration, Major in Marketing, University Of York, United Kingdom

REFERENCES: Will be provided upon request

Contact this candidate