Supply Chain Project Manager
Resume:
Alpen Khatri
Cary, NC *****
*********@*****.***
EDUCATION
WAKE FOREST UNIVERSITY Winston-Salem, NC
MBA, May 2003
Concentration: E-Business and Operations – Supply Chain Management
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Member: E-Business Club (Vice-President), Operations Club, Consulting Club, and APICS
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Relevant coursework: Database Marketing, Systems Analysis and Design, Database Management,
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Supply Chain Management
NORTH CAROLINA STATE UNIVERSITY Raleigh, NC
BS in Chemical Engineering, May 1998
Dean’s List Fall 1994 & Spring 1998
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Member: American Institute of Chemical Engineers and National Society of Professional Engineers
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EXPERIENCE
THE PANTRY – Largest Convenience store chain in the Southeast Cary, NC
Manager – Fuel Supply and Inventory 7/12 – Present
Lead three Demand and Supply Analysts and four Fuel Dispatchers in fuel supply operations. Fuel
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accounts for over $5 billion in revenue.
Improved real time inventory visibility and integrated inventory data into third party carrier’s systems
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that manage fuel supply replenishment.
Established inventory targets, measured performance, and continuously provided feedback
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This resulted in over a 1 million gallon reduction in fuel inventory (5% reduction from previous year),
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which translates into a $4 million increase in working capital.
LOWE’S COMPANIES – 2nd Largest US Home Improvement Chain Mooresville, NC
Supply Chain Manager 9/10 – 7/12
Led eight Vendor Supply Chain Specialists in the Building Materials & Hardlines Category in a cross-
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functional, matrix team environment. Building Materials & Hardlines Category has annual sales
revenue of over $14 billion.
Worked with vendors to ensure smooth product flow. Ensured vendors met order fulfillment goals. If
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vendors did not meet expectations, group was responsible for driving corrective action plans.
Worked with vendors to find mutually beneficial supply chain cost-savings opportunities, and
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identified and mitigated potential damage issues.
Group had over $12 million in cost savings in 2011.
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Supply Chain Project Manager 2/07 – 9/10
Led three Analysts who manage Microstrategy based application to provide key supply chain data to
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vendors to better forecast, plan, and execute their Lowe’s business and managed global process
improvement initiatives for the Supply Chain group.
Created an Excel based tool and reporting in Microstrategy to allow both vendors and internal Lowe’s
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employees to see time phased critical inputs and outputs to the ordering process.
Led major corporate project to expand the data available to vendors to better manage Lowe’s
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business. Prior to rollout of the data, also directed team on the development of enhanced training
material.
Managed the monthly Vendor Compliance process (process to ensure vendors are meeting delivery
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expectations). Created reporting to allow better visibility for both internal supply chain and vendors to
be more proactive in managing compliance.
Led corporate project to modify system logic to improve freight efficiencies, by more accurately
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calculating volume of product ordered. Estimated savings of $1 million in freight cost avoidance.
Represented Supply Chain Group for major corporate level initiatives.
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Vendor Supply Chain Specialist 6/05 – 2/07
Within Patio Furniture and Trim-A-Tree (Christmas goods) categories, performed network analysis to
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find optimum method to flow product from mostly import vendors through distribution to stores,
balancing vendor pricing with internal costs associated with inventory, material handling and freight.
Measured financial impact of the product flow decisions to help in the budgeting process.
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Educated vendors on the Lowe’s Logistics requirements, enforce Vendor Compliance to Lowe’s
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Logistics requirements, and partner with vendor and traffic group on any abnormal situations to
ensure the smooth flow of goods and maintain appropriate store inventory levels.
Forecast Analyst 2/04 – 6/05
Established processes, reporting, and best practices for a newly developed forecasting
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department.
Worked with Millwork (Doors & Windows) Inventory team to determine optimum system settings
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for replenishment of product to the stores
Led a major initiative to help plan inventory flow through our distribution network, leading to the
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establishment of a permanent department committed to optimizing inventory flow and capacity
through Lowe’s distribution network.
Led a team to develop exception reporting to manage the replenishment process. Initially created
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in an access database, but eventually converted to an IT supported platform and integrated into the
day-to-day operations of our replenishment group.
Logistics Support Intern 6/02 – 8/02
Analyzed supply chain and forecasting data to optimize inventory levels for over 800 stores with
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35000 items.
Used advanced data mining techniques and software to establish reporting and monitoring of key
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forecasting parameters.
Project resulted in immediate reduction of $1 million of safety-stock inventory with no impact to
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customer service levels.
NAN-YA PLASTICS CORPORATION AMERICA (1998 – 2001) – Taiwanese Conglomerate that
Manufactures Plastics, Fibers, and Electronic Materials Lake City, SC
Quality Control Lab Supervisor 3/00 – 7/01
Supervised 50 full time employees in the QC lab in the manufacturing of polyester yarn.
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Evaluated quality standards for all running lots, new lots, and developmental lots on a continual basis.
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Provided quality related feedback to process and resolved all quality related customer complaints.
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Improved product quality reflected in a 15% decrease of customer complaints.
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Maintained and updated department training records and operating procedures to meet ISO 9001
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requirements.
Packaging Supervisor 9/99 – 3/00
Supervised 30 full time employees in the packaging of polyester yarn.
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Improved equipment performance by strictly enforcing and monitoring preventative maintenance
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schedules reflected in a 10% increase in packing efficiency.
Shift Supervisor 7/98 – 9/99
Supervised 20 full time employees in the manufacture of polyester yarn.
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Completed various daily production reports, and reported major issues to various department
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heads.
DUPONT – 2nd Largest US Chemical Manufacturer Wilmington, DE
Co-Op Engineer 5/97 – 8/97
Performed pilot-scale studies in the manufacture of Ludox that had a potential energy savings of
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20%
Developed training manual and testing procedures so incoming co-op could complete the
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analysis.
Co-Op Engineer 8/96 – 12/96
Assisted in the development of a new grade of Ludox based on customer requirements.
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Worked on improvements in the manufacturing process of Ludox at the laboratory level.
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Analyzed customer samples, and made recommendations to optimize their performance.
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ALCATEL – French-Based Telecommunications Supplier Claremont, NC
Engineering Intern 5/96 – 8/96
Assisted with new process to transition manufacture of optical fiber from R&D to production.
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MIS Intern 5/94 – 8/94
Handled networking and general maintenance of computers.
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SOFTWARE SKILLS
Microsoft Windows (expert), Microsoft Office Applications (expert), Microsoft Access (expert),
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Visual Basic (moderate), Microstrategy (moderate), JMP (basic), Clementine (basic), SAP (basic),
Inforem (basic), JDA (basic)
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