Customer Service High School

G ABRIELA MARTINEZ

**** ******** *** *** *****, NV 89121

702-***-****

*********@******.***

OVERVIEW

Committed and motivated, with exception customer service and decision making skills. Strong work

ethic, professional demeanor and great initiative.

Fast learner Detail oriented

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Excellent research skills Team leadership

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Time management Bilingual

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Excellent with multi tasking Adaptable

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Critical thinker Money Handling

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EDUCATION

College of Southern Nevada, Henderson, NV (2011 Current)

Associates of Arts: Psychology

Del Sol High School Las Vegas, NV (2007 2011)

GPA 3.8

COMPUTER SKILLS

IBM and Mac Literate

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Microsoft Office

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PROFESSIONAL EXPERIENCE

Director of first impressions – Anthem College April 2013 to present

Performs administrative and office support activities for multiple supervisors. Duties may include fielding

telephone calls, receiving and directing visitors, word processing, filing, and faxing. Extensive software

skills are required, as well as Internet research abilities and strong communication skills. Taking on

bursar duties. Taking and processing student payments.

Specialist – Levi Strauss and Co

In charge of 30+ employees and I was promoted within 5 months. Answered customer’s questions and

addressed problems and complaints in person and via phone. Helped customers select products that

best fit their personal needs. Maintained visually appealing and effective displays for the entire store.

Offered exceptional customer service to differentiate and promote company brand.

REFERENCES

Promptly furnished upon request.

Contact this candidate