Administrative Assistant Customer Service

Linda Heath Phone # 609-***-****

**** ******** ****, **** *-2 E-Mail address -

**********@*******.***

Eastampton, NJ 08060

Software: Microsoft Suite, Quickbooks, Oracle, Jobscope, Lotus Notes,

ETS' Tririga Work Order System, ETS' Concur Travel System,

ETS' Remedy SR System

Experience:

4/2013 - Present Adecco Staffing Agency, Mercerville, NJ

Administrative Assistant at Educational Testing Service, Princeton, NJ

11/2011 - 02/2013 Inductotherm, Rancocas, NJ

Administrative Sales Clerk

Processing purchase orders

Processing acknowledgments and invoices

Processing shipments both domestic and international

Quoting parts prices to customers

7/2011 - 11/2011 Adecco Staffing Agency, Mercerville, NJ

Administrative Assistant at Educational Testing Service, Princeton, NJ

6/2011 - 7/2011 Accu Staffing Agency, Burlington, NJ

Administrative Assistant at Burlington Coat Factory, Edgewater Park, NJ

01/2010 - 4/2011 Dryad/Creative Dimension Group, Fredericksburg, VA

Administrative Assistant to President/CEO

Administrative Assistant to Vice-President, Operations

Administrative Assistant to Project Managers

Office Administrator

Receptionist

Answered phones and directed to proper departments

Processed all incoming/outgoing mail and packages

Ongoing contact with vendors and general contractors

Processing Invoices

Accounts Payable/Receivable

10/07 - 4/2010 Bloom Grocery Store, Fredericksburg, VA - Guest

Services/Cashier

3/2007 - 01/2010 At Once Staffing, Fredericksburg, VA - Temporary Service

2/06 - 11/2006 NWL Transformers, Bordentown, New Jersey

Repair Department Administrator

Handled all customer contact for repair issues

In charge of refurbished parts trade program

Processed purchase orders, work orders and shop orders

Scheduled pickup/delivery of units to be repaired

Set up repair schedule for units

Prepared repair proposals for units to be repaired

9/95 - 6/2005 Siemens Demag Delaval Turbomachinery Corp., Trenton,

New Jersey

International Customer Service Rep.

Responsible for shipments of OEM parts to all international customers.

Prepared Customs documentation for all international shipments

Responsible for Customer Accounts Receivables

Processed invoices for both domestic & international customers

Processed Letters of Credit

Processed purchase orders

Heavy client contact

Prepared and updated account status spreadsheets for customers

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