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Customer Service Manager

Location:
Steger, IL
Posted:
March 22, 2014

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Resume:

Orlandus A. Thompson

*** ****** **. *******, ******** 60411.

[****************@*****.***]

1-708-***-**** Home 1-708-***-**** Cell

Objective to secure a position with a well established organization with a stable environment that will lead to a lasting

relationship, as well as the opportunity for growth both personal and professional.

Experience

Warehouse Associate

February 2013 – Present

Staffmark Agency 10600 W. Higgins Rd. Rosemont, Illinois 60018 847-***-****

My responsibility was to ensure orders was completed and ready to be shipped out to schools. I also handle customer’s

returns

using a forklift, RF Scanner and other power material handling equipment and a banding machine to wrap customer’s test

papers.

Driver

May 2009– December 2012

Renzenberger Transportation 6620 S. Laverne Ave. Chicago, Illinois 60638 630-***-****

I operated a twelve seated passenger van transporting railroad crews to and from various locations in a safe and timely

manner

using people net vehicle computer and a 2 way radio to communicate daily with dispatchers and managers. I also assisted

crews when necessary in assembling their train, so safety methods are a key factor for me at all times.

Records Specialist

October 2006 – March 2009

Iron Mountain Company 500 Frontier Way. Bensenville, Illinois 60106 630-***-****.

here I used a walkie rider and a crown sit down forklift to pull and process media orders coming in and out of the warehouse,

I also trained new hires when asked by manager. I managed the tracking system software to resolve discrepancies during

the picking process to locate missing disc or media for company customers.

Driver / Team Leader

July 2001 December 2005

KSM Electronics Inc. 27745 Diehl Rd, Warrenville, Illinois 60555 630-***-****

Pick up and delivered electronic panels equipment also handled cash’s, Checks and other payment methods. My

warehouse functions consisted of operated a counter balance forklift to load / unload trucks and also used a reach truck to

reach products storage on the top shelves. I also operated Fed ex and Ups online shipping software for the shipping

department and also cross trained new hires to company standards when asked.

Education

Charles Allen Prosser High School,

Chicago, IL. Diploma

Other Skills Team player

Forklift Trucks

Safety Awareness

Customer Service

References References are available on request.



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