Customer Service Machine Operator

Yusuf Ebrahimji

*** ********** **** *************, ** 30045 917-***-**** ******@***.***

Possess in-depth knowledge of Manufacturing experience and good Customer Service skills. Offering a

combination of excellent analytical problem solving skills with strong interpersonal customer skills. Effective in

maintaining and developing professional relationship with customers. Goal oriented team player with proven

ability to handle multiple tasks and projects.

Computer Skills: Microsoft Word, Excel, Access, PowerPoint and Internet Explorer

EDUCATION

Gwinnett Technical College Lawrenceville, GA

Associates Degree in Accounting Anticipated Graduation 2014

Greenville Technical College Greenville, SC

Diploma in Automotive 1997

PROFESSIONAL EXPERIENCE

Source One, Decatur, GA 06/2013 - Current

Machine Operator

• Print different credit cards based on job work assigned

• Put right colors in the machine as needed to print the credit cards and track for any print defects

• Reported any quality defects while printing, ensure quality check and print errors

• Maintained accuracy of printing and safety in a fast-paced environment

Atlanta Journal Constitution, Norcross, GA 06/2012 – 06-2014

Part-Time Packaging Associate

• Place advertisement paper, coupons and newspaper on the machines for packaging.

Yusuf Ebrahimji ******@***.*** Page 2

• Performed troubleshooting and maintenance work on the line

• Identified and corrected quality problems

CVS PHARMACY, Lilburn, GA 07/2010 – 07/2011

Customer Associate

• Answered customer phone calls and responded to requests and queries

• Operated and maintained cash register; processed transactions in a professional and positive manner

• Stocked shelves and prepared rain checks for sale item not in stock

• Accurately placed and removed sales stickers for the week according to store sales documents.

• Check vendors in and scan the product with the Tell Zone

• Used Tell Zone machine to receive and credit vendor stock, to locate correct store shelf for item, and for

mark downs and expired products

• Check for expired product and marked down to zero and dispose at store level or return to warehouse

• Verified and unloaded shipments; stocked inventory supplies on the respective shelves

• Processed Money Orders and Money Grams including sending money, paying bills and loading cards

AXIOM STAFFING 01/2010 – 07/2010

Machine Operator, (Elring Klinger), Buford, GA

• Operated different machines to make car parts and repair defective parts

• Performed machine changeovers for all equipment

Egg Packer, (Dolco Packaging), Lawrenceville, GA

• Loaded egg cartons from machine to line for printing

• Assembled egg cartons on pallet for pick up by material handler

Yusuf Ebrahimji ******@***.*** Page 3

DART CONTAINER CORPORATION, Lithonia, GA 11/2007 – 08/2008

Inspector Packer

• Put colors in the machine and tracked whether there were any print defects

• Operated print and cup machine for McDonalds, Sonic, KFC, Burger King, Chick–fil-A

• Packed prepared all items in appropriate boxes for shipment

• Made and taped the boxes and arranged them for pick up by material handler

• Performed troubleshooting and maintenance work on the line

• Identified and corrected quality problems

• Ensured no leakage in cups and print

• Reported any quality defects while printing

• Maintained accuracy of printing and safety in a fast-paced environment

STANKIEWICZ, Spartanburg, SC 04/2005 – 08/2007

Mold Machine, Water Jet Operator & Detailer

• Put carpet in mold machine for forming

• Handled machine for cutting the foam carpet and work on water jet

• Performed troubleshooting and maintenance work on line equipment

• Detailed and assembled carpet and placed on pallet

PALMETTO GAS STATION, Spartanburg, SC 04/2005 – 08/2007

Cashier

• Operated and maintained cash register, lottery machine, money order machine and check cashing

• Closed store and stocked supplies on shelves, beverage cooler and cigarette rack

CORNER STOP NUMBER 4, Spartanburg, SC 11/2003 – 03/2005

Assistant Manager

Yusuf Ebrahimji ******@***.*** Page 4

• Opened and closed store which included cash handling, balancing cash registers and preparing bank

deposits

• Supervised 12 employees; prepared work schedules, assigned and followed up on tasks

• Marketed and catered to the needs of customers

• Purchased supplies and inventory and priced items for resale

• Developed and updated a regular maintenance schedule for the store

SPRINGS INDUSTRIES, Spartanburg, SC 08/1997 – 03/2004

Color Hauler & Screen Printing Washer

• Combined color numbers in the machine and checked to confirm accurate color mixture

• Washed printing screens and operated the machine for printing

Contact this candidate