Sales Customer Service

Ashwanth Kumar

Hand Phone : +91-868*******

Email : ********.*************@*****.***

Aspiration:

Acquiring knowledge in multiple fields, undertaking various challenges and working in

vibrant environments to have a great leap in my career by accomplishing myself as a

successful person with experience and ability to inspire others along with never ending

enthusiasm.

Professional Experience Summary:

• Good Experience in Campaigning, Cold Calling, Lead Generation, Recruitment, IT

Consulting for US/UK and Middle East.

• Involving in pre-sales and Collect the required information from prospects for demos

& fixing appointments Client Presentations.

• Regular follow up with the prospects, Qualify the database. Prospecting and sales

closure over phone.

• Good business writing skills/ Soft skills.

• Technology understanding (MS technologies, JAVA, ERP packages, Infrastructure

Services, Testing etc)

• IT services business from vertical and domain perspective.

• Data mining, Marketing, Presales support.

• Communication & Presentation skill.

• Requirements analysis and gathering.

• Requirements organization.

• Acquiring clients for Temp staffing, Permanent staffing.

• Constant account mining for repeat business from existing clients.

• Responsible for gathering and identify the client’s business requirements and define

the business solution, scope of the project.

• Participating in the KT sessions.

• Client acquisition, business/revenue generation & appointment setting for new

Business opportunities.

• Involved in Research and Database Handling.

• Have Exceptional presentation, administration and customer service skills with

proven track record in closing deals for all recruiting and sales deals.

• Hard working, creative, dedicated, well organized, self-motivated and positive

attitude.

• Business Development Activities & Follow up with prospects.

• Business proposal and Client handling

• Consulting for recruitment

• Advise on Client requirements

Professional Experience:

Organization : Avenir IT

Role : Senior Business Development Executive & IT Consultant Recruitment

Tenure : March 2012 – Till Date

Roles and responsibilities:

• Reporting directly to the CEO.

• Liaise between the senior management and clients, as well as Business development

and technical team.

• Developing and implementing strategic plan for business development.

• Identifying growth opportunities such as new product development, new market entry,

mergers acquisitions (MA), licensing, and consulting.

• Advise business unit leaders on operational effectiveness.

• Lead Generation and Customer Acquisition.

• Maintaining strong relationships with stakeholders.

• Analysing market trends, gaps and niches by developing incentive and marketing

programs across multiple platforms.

• Oversee high volume pipeline management.

• Conduct client presentations and negotiations.

• International Sales of Offshore Software Development Services like testing,

Enterprise mobility solutions etc…

Achievements:

• Broadened client base by 45 per cent in 6 months.

• Identified new product development(Mobile App Developing for a specific Vertical in

sales and Marketing) which facilitated our Company to expand drastically.

• Attained the position of Head of Organizational activities for a team of 45.

Organization : 2vin

Role : Business Development Executive (Freelance)

Tenure : February 2011- March 2012

Roles and responsibilities:

• Develop a complete understanding of the client profile prior to entering into business

partnership.

• Meet sales targets set and ensure a steady increase in numbers throughout the year.

• Build company profile and brand image in the market through sustained campaigns.

• Provide strategic inputs based on market demands.

Educational Qualification:

Master of Business Administration

Institution : KL University, Vijayawada, AP, India.

Year of Passing : 2011

CGPA : 6.5/9.0

Bsc. Bio-Technology

Institution : Aurora College, Osmania University, AP, India

Year of Passing : 2008

Percentage : 60%

Other Details:

Date of Birth : 21 – Aug – 1987

Willing to Travel : Yes 75%

Willing to Relocate : Yes

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