Customer Service Manager
Resume:
Stefanie Glatz
Rochester, NY
*****************@*****.*** - 585-***-****
WORK EXPERIENCE
Property Manager
Providence Housing Development Corp - Rochester, NY - October 2012 to Present
Responsibilities
Answer phones, process applications, collect rent, schedule work orders, submit reports, process lease
renewals, move ins and move outs, credit checks, handle resident issues, supervise maintenance, send to
eviction
Leasing Agent/Assistant Manager
Morgan Management - Webster, NY - July 2011 to October 2012
Responsibilities
Answer phones, schedule apartment tours, handle work orders, deal with resident issues, schedule lease
signings, credit checks, file paperwork
Skills Used
Administrative, computer, customer service
Assistant Title Clerk
VanBortel Subaru - Rochester, NY - January 2011 to July 2011
Responsibilities
Submitted required paperwork to the DMV, worked with the books of registry, filed paperwork, helped process
car deals
Leasing Agent
Winn Residential - Rochester, NY - October 2009 to January 2011
Responsibilities
Answer phones, schedule apartment tours, process all applications for 508 apartments, credit checks,
schedule lease signings, do apartment inspections, process move outs and move ins
Medical Receptionist/Assistant
immediate care east - Victor, NY - August 2007 to October 2009
Responsibilities
Answer phones, handle all walk in patients, check in and out, collect copays, 75/patients a day by myself,
submit proper paperwork to the PCPs
Leasing Agent
HMR properties - Rochester, NY - May 2004 to September 2007
Responsibilities
Answer phones, process applications and lease renewals, work orders, collect rent, handle banking, file
paperwork, in charge of neighborhood watch program
EDUCATION
Associates in Liberal arts
Mcc - Rochester, NY
2003 to 2005
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