Customer Service Human Resources

Cheyenne Lee Miller

*** *******

Converse, TX 78109 US

Mobile: 210-***-**** - Ext:

Evening Phone: 210-***-**** - Ext:

Email: ****************@*****.***

Availability:

Job Type: Permanent

Work Schedule: Full-Time

Desired locations:

United States - TX - Austin

United States - TX - Bexar County

United States - TX - San Antonio

Work Experience:

Texas National Guard

Austin, TX United States

08/2011 - Present

Salary: 26,000.00 USD Per Year

Hours per week: 24

Human Resource Specialists

Duties, Accomplishments and Related Skills:

Prepares and processes recommendations or awards and decorations and arranges award ceremonies.

Prepares updates, and coordinates requests for evaluations, to include responding to evaluation inquiry.

Prepares and monitors request for promotions and arranges for promotion ceremony, to include promotion

declinations, reconsiderations for promotions, and arrange for reduction and removal boards for soldiers

on local promotion standing lists. Prepares and monitors requests for reductions, transfers, and discharges.

Prepares and monitors requests for identification cards and tags, leaves, and passes, line of duty

determination, MILPER data and information management, orders for temporary duty and travel,

personnel processing, personnel security clearances, training and reassignment, retention, military and

special pay programs, personnel accounting and strength management, transition processing, legal, meal

cards, training soldiers support file, and unit administration.

Evaluates personnel qualifications for special assignments. Prepares and processes requests for transfer or

reassignment. Processes centralized and decentralized promotions and deduction actions. Processes

classification/reclassification actions. Prepares orders and requests for orders. Prepares and maintains

officer and enlisted personnel records. Prepares and reviews personnel casualty documents. Monitors

suspense actions. Initiates, monitor, processes personnel evaluations. Transfers records. Processes

personnel for separation and retirement. Processes and executes Personnel Service Center SIDPERS level

procedures and actions. Processes applications for OCS, Warrant Officer flight training, or other training.

Processes recommendations for awards and decorations, processes bars to reenlistment, suspension of

favorable personnel actions. Initiate actions for passports and visas.

West Communications

Pat Booker rd

Universal City Universal city, TX 78148 United States

09/2013 - Present

Hours per week: 40

Universal Agent

Duties, Accomplishments and Related Skills:

Provide customer service, explain the brake down of complex billing while deescalating upset customers.

Using resources such as Dynamics, salsfource,INET portal and word to task dispatch technicians to assist

and complete outages within the company customer base.

Building customer relation and a larger customer base using sales task-its.

Education:

U.S. Army 42A human resources school Fort Jackson, SC United States

Technical or Occupational Certificate 08/2013

GPA: 96 of a maximum 100

Texas A&M at Kingsville Kingsville, TX United States

Some College Coursework Completed 05/2013

GPA: 3.2 of a maximum 4.0

Major: Personnel administration

References:

Name Employer Title Phone Email

James Kirby Texas National Guard Human resources Supervisor 210-***-**** Indicates professional reference

Contact this candidate