Business Operations Analyst/Consultant, Linguist, Leadership

Elias Chaaya

***** *********** ******, *** * ( Reston, VA 20194 ( ( 703-***-**** ( (

********@*****.***

International Business And Operations Consultant / Analyst

Versatile, focused, and results-oriented professional with exemplary

qualifications to support both domestic and international programs,

projects, and initiatives involving business operations, organizational

development, change management, quality management, and business

development. Recognized for strong analytical skills, technical knowledge,

and communication aptitude as well as for excelling at managing all

responsibilities and delivering important initiatives concurrently to meet

strict deadlines. Utilize well-developed interpersonal communication skills

to establish relationships and consensus with management, customers, peers,

co-workers, and stakeholders.

Business Competencies

( Organizational/Strategic Change ( Middle East/International Work

( Fluent Arabic/English/French

( Leadership/Mentoring/Coaching ( Process/System Improvements (

Problem Analysis/Resolution

( Cross-Functional Collaborations ( Information Accuracy/Integrity

( Project/Program Management

( Public Speaking & Presentations ( Research/Gather/Analyze Data

( Government/Military Projects

Professional Experience

Masters of Business Administration (MBA), International School of

Management 2011 - 2013

Paris, France

Operational Analyst, Geographic Services, Inc., McLean, VA

2010 - 2012

Accountable for assisting with achieving operational and special project

objectives by contributing information and recommendations to strategic

plans and reviews, preparing and completing action plans, resolving

problems, identifying and analyzing trends, determining system and program

improvements, and implementing change.

. Collaborated regularly with a team of specialists to conduct analysis of

socio-cultural information, used ArcMap application to retrieve and

analyze data from maps, and performed QA/QC of completed research data

sheets.

. Identified and provided additional assistance as needed to support

efficient day-to-day operations while regularly consulting with leadership

team to establish objectives and goals and a plan of action to achieve

them.

. Applied in-depth knowledge of Arabic language, written text, geographic

databases, and map sources to perform basic translation and

transliteration of Arabic language for various business and geographical

applications.

Site Manager / Quality Control, SAIC, Reston, VA / Baghdad, Iraq

2006 - 2009

Held responsible for demonstrating a high degree of initiative, problem

solving, and critical thinking skills while planning, prioritizing, and

supervising projects involving linguistic and cultural services for

government agencies. Assisted with implementing effective quality control

measures, improving workflow, and developing procedures.

. Consistently contributed to improved efficiency and productivity, cost

effectiveness, and company success via operational, process, and quality

enhancements, effective team leadership, and by exceeding expectations.

. Used exceptional facilitation skills to clearly and effectively align

strategy with communications, manage large and multi-faceted projects,

initiate change, and improve processes to enhance performance and

productivity.

. Supported the Joint Documents Exploitation Center (JDEC) at the Multi-

National Force - Iraq (MNF-I) on-site in Iraq. Managed 15 linguists while

translating documents from Arabic and French into English.

Consultant / Trainer / Linguist, McNeil Technologies, Springfield, VA /

Qatar 2003 - 2006

Recognized for being dependable, quality-oriented, and versatile. Tasked as

the sole linguist to the computer forensics lab; lead a team of 10 to 12

linguists and trained over 200 linguists on the client's standard operating

procedures. Tapped to assess new translation software that was being used

by the Federal Bureau of Investigation stateside.

. Coordinated with top administrators to assist and train entry-level

linguists as required by their team leaders.

. Supported the Combined Media Processing Center (CMPC) on-site in Qatar.

Performed Quality Control review of linguists work per CMPC quality

standards.

. Interacted and coordinated with linguists, administrators, consultants,

and government employees to ensure the client's objectives are met on time

and with the utmost quality.

. Assigned to translate, analyze, and review documents of high importance

and sensitive nature, which outcome was evaluated and used by several

intelligence agencies.

Mechanical / Systems Engineer, BAE Systems, Rockville, MD

2000 - 2003

Participated in the conversion and upgrade of Ohio Class submarines from

ballistic missile submarines (SSBN) to guided missile submarines (SSGN).

Tasked to perform various test procedures, record and analyze data on the

733 NEVADA TRIDENT II D5 submarine on-site at Puget Sound Naval Shipyard in

Bremerton, Washington.

. Supported mechanical coordination drawings for the TRIDENT Submarine

Strategic Weapon System and for the new SSGN program.

. Ensured that all interface characteristics are defined and agreed upon by

the program participants before interface hardware design begins.

. Updated coordination drawings so that they continue to serve throughout

the operational life of the system.

. Participated in authentication sessions during which coordination

drawings with recent changes are approved by the Chief Engineer (SP201).

Attended coordination meetings on and off site, including recording of

meeting minutes.

. Interacted directly with other contractors, including temporary

assignment to the customer's site at the Strategic System Programs' (SSP)

headquarters in Washington, DC.

Education

Masters of Business Administration (MBA), International School of

Management, Paris, France

Bachelor of Science in Mechanical Engineering, University of Maryland,

College Park, MD

Computer: MicroStation, Pro/E, AutoCAD, Microsoft Office Suite, APES,

MATLAB, DOCEX Suite, Windows

Languages: English, Arabic, French - Read, Write, and Translate Written,

Verbal, and Cultural Meanings

Contact this candidate