Customer Service Teacher

Kelly A. Jankowski Kelly A. Jankowski Kelly A. Jankowski

•20070 Fort ST. Riverview, MI 48193 • 313-***-****• email:

***.*****@*****.***

Professional Profile: I am looking for a exciting and challenging position with a

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company that can offer opportunity for continued growth and development in

my career As my resume indicates, previous experience includes: Case

management, Assessment team, Teaching, Creating and Implementing peer

tutoring, Facilitating groups, Safety committee, Activities for seniors.

Prepared PCP’s, treatment plans and discharge Prepared individual treatment

plans, Co-facilitator of parent and adolescent group I believe my diverse

range of experience has provided a solid foundation for me.

Volunteer : Southeast Michigan Fair Housing Center, Ann Arbor, MI

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2011-present • After school programs in Romulus • Safety Committee •

Capuchin Soup Kitchen

EDUCATION

Eastern Michigan University – Bachelor of Science – Major: Social Work

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CERTIFICATION

Social services tech

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Teacher permit

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PROFESSIONAL EXPERIENCE

Substitute teacher for Romulus Schools K-12 EDU Serve 2013-Present

PROFESSIONAL CONTRACT MANAGEMENT CORP. 2007-2013

Substitute teacher for Romulus Schools K-12

ROMULUS COMMUNITY SCHOOLS, Romulus, MI

Substitute Teacher-2003-2007

Re-Teacher Support Specialist – Wick Elementary: 1999 – 2003

Tutor- 21st Century (after school program sponsored by Romulus Schools) 1999

Provide individual group skills in all subjects to academically challenged students

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Develop and implement a peer- tutoring program

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Teach after school MEAP programs and tutoring programs

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Administer Mastery Skills Test

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Fifth Grade Teacher permanent substitute 2001

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Responsible for grades, report cards and teacher conferences

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RED CROSS, Detroit, MI -2010- 2014

Tele-recruiter/Lab Assistant

Prepare samples for testing

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Accurate records on samples/ Modifying Donor’s files and keeping them current

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Safety committee

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Scheduling appointments for donors/Providing customer service and filing complaints

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Contact this candidate