Amanda J. Muro
********@*****.***
East Hartford, CT 06108 Cell:
LinkedIn:
http://www.linkedin.com/profile/view?id=48992662&trk=nav_responsive_tab_prof
ile
QUALIFICATION HIGHLIGHTS
A nineteen year history of putting people to work in the field of IT,
engineering, education, retail, and banking in both her own startup
companies as well as corporate settings Ms. Muro has honed an instinctual
ability to assess talent. Amanda's expertise in creating and leading
innovative businesses, with a proven track record of increasing profits and
customer loyalty, allows her to quickly understand her client's needs and
place candidates that match not only the technical requirements, but the
companies philosophical ideals as well. Her goal is collaboration, which is
only accomplished by building a sense of trust with the clients and
candidates she serves by her desire to help educate, and inspire people
matching them to a career path not just a job. Amanda has a persuasive and
compelling communication style and collaboration skills that are highly
engaging to all organizational levels. She brings a disciplined, creative,
and results-driven approach to leading people.
Critical Skills:
( Ability to understand client's business requirements/pain points
( Ability to match company offerings to client requirements
( Demonstrate analytical and diagnostic skills when dealing with issues
that are
uncertain and need further investigation
( Influences business direction through qualitative and quantitative
research and
market indicators
( Demonstrate solid insight, creativity and resourcefulness by planning
well executed
marketing plans that fall under budget with maximum results
( Maintains and fosters partnerships interdisciplinary and companywide to
bring
balance and promote smooth transitions across departmental
communications and
interactions for increased efficiency in workflow.
Understands operational areas and bring teams together to common focus.
( Designs, implements long and short term business strategies to achieved
desired
objectives
Soft Skills:
(Ability to work independently ( Exceptionally strong negotiating skills
( Excellent organizational skills ( Effective written and oral
communication skills
( 15 years Supervisory experience ( Plan/Coordinate/Execute Field
Projects
( Create avenues and opportunities to form B2B relationships and community
partnerships to form on going positive presence in our communities
( Prioritizing skills
( On-boarding staff according to all state/local laws guidelines and
company policies
and procedures
( Uses monitoring techniques daily/weekly/monthly/quarterly to ensure focus
goals
being met
PROFESSIONAL EXPERIENCE
Sound Business Solutions April 2013 - Present
Senior IT Recruitment Specialist
. Responsible for 50% of revenue growth at boutique contract IT firm
that grew from $2.14M in 2012 to $3.34M in 2013 (in 8 months of
employment)
. Direct marketing and continual multi-modal follow-up to potential
candidates
. Responsible for all recruiting, interviews, hiring, applications,
presentations, resume critiquing/rewriting, references and background
checks
. VMS matrix compliance
. Candidate coaching & cultural placement identifying and specialization
. Client interfacing - "problem solver" when issues arise between sales
and client interfacing skills are brought in to regain client
confidence by honing in on "pain point"
. Conflict resolution
. Develops and executes a daily recruiting plan based on strategic
initiatives that aligns with weekly, monthly and yearly target goals
. Develops strong partnerships with clients/HR departments to
proactively forecast and develop plans to meet future staffing
requirements
. Maintains close working relationships with hiring managers to ensure
job requirements and expectations are clearly defined and understood
so candidates are screened against appropriate criteria
. Tracks and reports key metrics designed to measure and predict all key
staffing activity
. Continually develops new strategies for sourcing by researching
trends in the marketplace where both active and passive candidates can
be found
. Team building exercises
Sampling of placements made in the last year:
. Senior Project Manager - Large T & D Project Initiative for
NERC/FERC/SIP compliance
. Implementation Engineer - Exchange and Citrix implementation project
. Active Directory Engineer - AD design and engineering
. Sharepoint Business Analyst - Website development project
. Active Directory Administrator - 2003-2008 Exchange server migration
. Oracle/IStream Administrator - Istream/Calligo Administration with
custom coding
. Senior Project Manager - Member of the Information Technology (IT)
Program Management Office (PMO) to manage the technical components of the
Automatic Meter Reading (AMR) Project
. Senior Network Engineer - Design, deploy and manage complex network
solutions that are highly technical or specialized in nature in a global
environment
. Exchange to Web Integration Expert
. Senior GUI Developer - Project nearing first beta release and a
rockstar engineer was needed to add functionality for the first GA
release and beyond
Stewart Staffing Solutions August 2012 - January 2013
Financial Recruiter/Business Broker
. Responsible for developing, implementing, and evaluating business plans
to recruit high-level candidates for the financial services industry.
. Direct marketing and continual multi-modal follow-up to potential
clients.
. Secured national accounts with two of the largest national bank houses.
. Winner of the President's Club award in less than three months at the
company.
. Develops and executes a daily recruiting plan based on strategic
initiatives that aligns with weekly, monthly and yearly target goals
. Develops strong partnerships with clients/HR departments to proactively
forecast and develop plans to meet future staffing requirements
. Maintains close working relationships with hiring managers to ensure job
requirements and expectations are clearly defined and understood so
candidates are screened against appropriate criteria
. Tracks and reports key metrics designed to measure and predict all key
staffing activity
. Continually develops new strategies for sourcing by researching trends in
the marketplace where both active and passive candidates can be found
Chico's/White House-Black Market. December 2009 - June
2011
Store Manager
. Managed a retail location with a history of underperformance and
increased sales by 20% within six months.
. Increased premier customer sales by 35% within first year.
. Reduced staff turnover to just 15%.
. Winner of district sales award 4 out of 12 months in 2010.
Region 14 Board of Education September 2006 - June 2008
Teacher
. Taught biology and chemistry to high school students.
. Prepared daily lesson plans, exams, and provided continual performance
feedback.
. Designed accommodations for special education students.
Watertown, CT Board of Education August 2005 - June 2006
Teacher
. Taught biology and chemistry to high school students.
. Prepared daily lesson plans, exams, and provided continual performance
feedback.
. Designed accommodations for special education students.
Strange Lady Boutique July 2003 - 2005
Owner
. Created and managed an upscale women's boutique store.
. Conducted market analysis and developed business plan with innovative
sales focus
. Extensive local networking through involvement with Chamber of Commerce
and Local/State Business Groups.
. Approached by three separate buyers and sold for 210% profit.
Teach the Children, Inc May 1995 - December 1998
Owner/Director
. Created and directed the largest state-licensed childcare facility in
region (120 slot).
. Developed innovative marketing focus on infection control that resulted
in waitlists three months prior to opening.
. Converted a $70k start-up loan that sold for $460k three years later.
Parmann Mortgage June 1994 - January 1995
Vice President Operations (Consultant)
( Brought on to identify operational pitfalls causing a -$1M/mo loss for
company to
within the first month of executing strategic plan a +$6M closing/mo.
( Hired qualified staff that increased underwriting proficiency by 25%
( Streamlined the processing/closing departments to shorten mortgage
application
process by 45%
United Financial
March - 1993 - June 1994 - Mortgage Originator (Sales)
August 1992 - March 1993 Mortgage Processor
( Exceeded non-training monthly quoted by 15%within first month of
training
( Consistently exceed sales goals being in top 2 category 4 out of 6
months
( Led training seminars at local Realtor conferences and networked
effectively to
become well known in marketed area.
EDUCATION
University of Maryland
M.S., Life Sciences (current)
Current GPA: 4.0
Western Connecticut State University
B.S., Secondary Education (Biology)
May 2005 GPA: 3.67
Training
CSTA 2014