Insurance Customer

WEE CHEN TRACY CHUA

*** ******** ****** ******, ** 60431 630-***-**** *********@*****.***

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EDUCATION

University of Wisconsin – Madison Madison, WI

Bachelor of Business Administration degree, Dec 2013

Triple Majors: Actuarial Science, Risk Management & Insurance, Finance, Banking & Investment

Overall GPA: 3.55/4.0

EXAMS

Passed Exam FM, Exam P, Exam MFE

Sitting for Exam MLC, Nov 2014

VEE COURSES

Fulfilled Corporate Finance, Applied Statistics and Economics

EXPERIENCE

Actuarial Technology Enhanced Learning Project Madison, WI May 2013-Aug 2013

Assistant

• Created study materials using Latex to aid in actuarial student's learning process for the SOA Probability exam

• Assisted professor in editing videos on the topic "How to Construct Powerful and Useful Visual Presentations"

• Collaborated with a team of five to complete projects by providing constructive feedbacks and attending weekly meetings

Daily Scoop Memorial Union Madison, WI May 2011-Aug 2013

Cashier

• Handled customer complaints and special requests effectively

• Operated cash register and process customer cash and credit card payments

• Categorized inventories abiding by the approved food safety rules

• Promoted positive customer and associate relations through courtesy, service and professional appearance

Ernst & Young Sandakan, Sabah, Malaysia June 2012-Aug 2012

Audit Trainee

• Analyzed financial reports in detail and report missing or uncertain information

• External audited over 50 companies

• Researched on the company’s daily operations

• Drafted a complete annual audit reports including footnote disclosures

• Exhibited independence on business judgment in anticipating client needs

• Consulted clients on their financial problems (includes financial statements reporting, tax calculation and insurance premiums)

• Facilitated client meetings to deliver measurable results

• Make recommendations and prepared proposals for key clients

ACTIVITIES

Actuarial Club Jan 2012-Dec 2013

Active Club Member

• Networked with professionals, CCLB faculty, and other actuarial science students

• Analyzed and interpret case studies provided by employers

• Listened to employers’ presentations and learn about the work ethics

Gen Re PRIME Simulation Mar 8-Mar 9 2013

• Analyzed Gen Re company’s financial statements

• Created pricing strategies for property & casualty insurance

• Calculated combined ratio and used it to determine pricing strategies

• Interpreted the relationships between relevant variables in pricing insurance policies

TECHNICAL SKILLS

Experienced in Excel, R, Access; Familiar with SQL and VBA.

GLOBAL PROFILE

Work authorization in Malaysia; Traveled to Singapore, China, Hong Kong & Taiwan

Language: English, Chinese, Mandarin, Cantonese & Malay (Bahasa)

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