Customer Service Manager

Jerry A. Richardson

**** *. ******* ************, ******* 46218 (*************@***.***)

Summary of Qualifications

Over 20 years of insulation including 5 years of management experience. Excellent safety record, including forklift certification, OSHA safety training, Hilti power tools qualified operator. Team player, meet deadlines in a fast pace environment, and detailed oriented.

KEY QUALIFICATIONS

• Insulation

• Forklift certified

• Good attendance record

• Safety Training

• Product inspector

• Production Manager

WORK EXPERIENCE

Self-employed; Indianapolis, IN 5/2011- Present

• Home renovations and improvements

• Scheduled appointments

Customer Service

Overhead Door; Indianapolis, IN 2/2009-5/2011

Insulation Division

• Insulation installer

• Trained new hires

• Inspector of all completed work orders

Owen and Associates Insulation; Indianapolis IN 1/2003-1/2009

Field Supervisor

• Scheduling

• Installer

• 4 years Production Manager over 65 associates

Crown Temporary Services; Indianapolis, IN

Department of Public Works Sanitation Department 2/1998-1/2003

• Disposed of city garbage

• Meet deadlines

Environment Insulation; Indianapolis, IN 3/1990-12/1997

• Insulation installer

• Team Leader

• Inspector

EDUCATION AND TRAINING

• Broadripple High School; Indianapolis 1982

Diploma

Certifications: Osha Safety Training card #001447919

Ladder and Safety scaffold certified

Hilti fire stop systems card # FS0364252

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