Customer Service Computer
Resume:
OLUYEMI D EYIKOGBE
***** ***** **** *******, ** *7072
Email: ***************@*******.***
Career Objectives
• Experienced and knowledgeable Information Technology Professional seeking to contribute
training and acquired skills within a Help Desk support role and customer service
Summary of Qualifications
• Works well independently, or in a group setting providing all facets of computer help desk
support such as troubleshooting, installations, and maintenance. Having In-depth knowledge and
understanding of operating systems (PC, MAC), Skilled in providing Customer and End-User
Help Desk Support. Easily identify and resolve technical issues and concerns. Possess an
excellent communication and presentation capabilities. Familiar with network+, CCNA, Window
XP, server 2003 and server 2003 infrastructure More than 2 years? Also I have experienced in IT
industry, including 5 years in art and design experience.
Work History
N.S MOBILE COMPUTER SERVICES AND CUSTOMER SERVICE July 2011 - present
• Computer technician
• Installing hardware and software systems
• Maintaining or repairing equipment
• Troubleshooting a variety of computer issues
• Setting up computer security measures
• Configuring computer networks
• Offering technical support on-site or via phone or email
• Talking to Customers over the phone and answering questions
Texas Department of Criminal Justice, Rosharon, Texas May 01, 2008 - May 21,
2011
Correctional Officer
• Corrected and integrated the offenders to the society.
• Maintained a high degree of professional decorum.
• Aggressively stopped contraband from coming into the facility.
• Performed duties as a security officer and safety officer.
Sears Store, Houston, Texas Nov 28, 2007 - Apr 20, 2008
Customer service Rep
• Worked with client to understand their business goals and objectives
• Provided solution that meet or exceed client expectations
OLUYEMI D EYIKOGBE
10027 Spice Lane Houston, TX 77072
Email: ***************@*******.***
HP Hewlett Packard, Houston, Texas Aug 01, 2006 - Aug 27, 2007
Computer Assembler / Customer Service Rep
• Assembled PC boards to specifications.
• Assembled computers to be shipped out for customers.
• Performed diagnostic maintenance and troubleshooting on client computer over the phone
• Serviced client computers so to create standard satisfaction for client and the company.
Education
Best Computer Institute, Lagos, Nigeria Jan 2002 - May 2004
• 2 years college, technical or vocational school
• Major: desktop publishing
Everest Institute, Houston, Texas Jan 2008 - Jan 2009
• 1 year college, technical or vocational school
• Major: network system support
• GPA: 2.5
Houston Community College August 2012- Present
• Major: Digital Communication
Computer Skills
• Typing Speed 38 Words per Minute
• Desktop Publishing Software (InDesign, word, excel, MS Access, MS Power Point).
• Internet Browser (Internet Explorer, Firefox, Safari).
• Additional Computer Skills the computer, the scanner, the mouse, and the printer.
Language Skills
• English
Certifications
• Electrical Apprentice Texas Department of Licensing and Regulator
(2014)
Contact this candidate