Customer Service Technician
Resume:
Avery M. Joyner
**** ***** *** **** **** phone
Huntersville, NC 28078
*********@*******.***
Objective: To utilize and apply experience as a cable Technician, in customer service, and/or in
environmental service that will result in a full or part-time position as a cable installer/technician.
Experience:
Gustech Communications /Direct TV, Charlotte, NC 02/2012
– P RESENT
Satellite Technician – Sub-contractor
• Satelli te Broadcasting and Communications Association (SBCA) Certified
• Install satellite dishes via roof mount or pole installation, possessing knowledge of and experience
w ith the operations of satellite hardware, systems, and components and routinely performing
maintenance and analyses of system operations
• Install cable internet service and cable routing
• Troubleshooting -routinely perform fault detection, isolation, and correction of problems with
satelli te and receiver hardware systems and their individual components
• Providing customer education and maintaining high customer satisfaction
• Work with minimal supervision
Avejoy Properties I nc, Charlotte, NC/Pennsauken, NJ 07/2007
– 2/2012
• Family owned business
• General Contracting and Assembly – window t reatment installation and furniture assembly
• Moving and Hauling - Worked on various moving projects, pre-packed i tems, drove t rucks to
moving sites, loaded and unloaded i tems
• General maintenance – unit clean ups for new rentals and minor repairs.
U niversity of Pennsylvania Hospital, Philadelphia, PA
09/2009 – 02/2011
Environmental Service/Housekeeper
• Thoroughly sterilized and cleaned emergency t rauma bays and patient rooms.
Avery M. Joyner
8007 Gleen Oak Lane Cell phone
Huntersville, NC 28078
*********@*******.***
• Consistently available to make sure the emergency room was in order.
• Assisted the nurses and doctors requesting i tems whenever necessary.
• Gather discarded i tems used by doctors, nurses and patients.
• Recycled and disposed of i tems collected.
• Keep t rauma room and carts stocked with i tems to perform jobs.
• Stocked utili ty closets daily.
Park I nc., Charlotte, NC 12/2008 –
03/2009
Valet
P izza Hut, Charlotte, NC 03/2008 – 07/2008
Server
B ank of America Stadium, Charlotte, NC 06/2007 –
07/2007
Volunteer
Education:
Satellite Broadcasting and Communications Association (SBCA) Certified 02/2012
Camden County College, Blackwood, NJ 09/2009 –
09/2010
C riminal Justice
P rovidence H igh School, Charlotte, NC 08/ 2004
– 06/2008
Diploma
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