Customer Service Data Entry
Resume:
Hill Drive 818-***-**** (tie
Unit 132 line 349)
Santa Clarita, ********@*****.**
CA 91350 m Demetria.M.Mays
@kp.org
Demetria Mays
Objective To secure a position that will value and allow my
experience of demonstrated ability to assume
responsibility and develop a record of
accomplishments once employed.
Experience 2002-Current Kaiser Permanente Reseda, CA
Appointment Scheduler / CWPSS Quad-Chair
Schedule Intakes and regular appointments for
Psychiatrist, Therapist. and Addiction Medicine
Counselors
Train new hires. Maintain the booking of groups
each week. Orientation, delete or add a new patient
to schedule.
LMP Council member & WPS Labor Quad Chair
2001-2002 EZ Staffing Burbank, CA
Marketing & Staffing Supervisor
Hires, coaches, train, mentors and supervises
competent, productive, motivated staff to provide
the highest quality care to our patients.
Oversee the Marketing Department. Implement new
ideas for staffing regarding contracts and staffing
needs. Resolved all staffing problems
Revised, renewed, updated and negotiated contracts.
Organized large marketing mailings. Arrange job
fairs. Visit current and prospective clients.
Negotiated Buy-Out's, and billing rates.
Recruited Nurses, CNA's, MA's and other health
professionals including traveling nurses.
Keep tract of nurse's credentials. Review all
timecards and forward to payroll once approved.
1997-2002 Volt Services Group Canoga Park, CA
Senior Staffing Specialist/Supervisor
Interview applicants. Counsel employees when
necessary. Recruit new employees. Cold calling,
screening candidates.
Conducts phone screen, using established tools &
appropriate interviewing techniques, to assess
eligibility & availability for testing
Take job orders from customer, match employees to
order. Create opportunities to fill new orders.
Establish customer rapport. Visit client's site.
Monitor customer satisfaction with employee's
performance survey.
Negotiate billing and pay rates. Review all time
cards for completeness and hand out payroll checks.
Oversee and maintain budget guidelines on a daily
basis.
1987-1997 Arok Construction Arleta, CA
Office Administrator/Estimator Apprentice
Maintained account records, coordinated travel
arrangements, meetings with customers and
contractors. Supervised daily business functions.
Increased efficiency & effectiveness within the
office. Handled all general office duties.
Payroll and deposits, typing bids and contracts.
Data entry, run blue prints. Take off bids and
input into BOM computer system. Handle all payroll
issue.
Education
2010 University Of
Phoenix Phoenix, AZ
? A.A. Psychology
2012 University Of
Phoenix Phoenix, AZ
? B.S. Psychology
Skills ? Health Connect, Lotus Notes, Data entry (11,000
key strokes), ? Word
Processing, Typing (45wpm), Statistics
Customer Service, Inventory, Xerox, Filing, PBX,
Merlin, Meridian
10-Key(by-touch),Bookkeeping, Posting, Billing,
Collections, A/P, A/R
Windows (all), PowerPoint, DacEasy, AS400, Excel,
Access, CARG, OPAS, KPDS, EPIC, Cadence
Payroll - ADP, Kronos, Ceridian, Purchasing Order
Entry/Issuing
Human Resource -Hire, Training, Mentors
Ability to perform multiple tasks in a heavy
workload environment.
Summary: In addition to these qualifications, my references
will confirm that I offer many personal attributes
that are conducive to successful employment.
Contact this candidate