Customer Service Manager
Resume:
Gilbert Harris Jr.
***********@*****.***
ELYRIA, OH 44035
OBJECTIVE STATEMENT
To become an employee for a reputable organization and to make significant contributions that will lead to
company profitability and personal career growth.
SUMMARY OF QUALIFICATIONS
• Attentive to detail and will take initiative.
• Prioritize multiple tasks and manage workload: Resourceful team player with can-do attitude.
• Strong financial, quantitative, analytical and problem-solving skills.
• Proven ability to prioritize and handle multiple tasks in a challenging environment.
• Welcome new challenges, responsibilities and concepts
• Highly motivated with strong work ethic: Able to prioritize tasks and meet deadline.
• Excellent ability to make administrative and procedural decisions and judgments.
.
EMPLOYMENT EXPERIENCE
Wal Mart Supercenter
June ’13 – Present Night Stocker
• Responsible for placing merchandise in designated areas.
• Responsible for creating new displays on end caps.
• Responsible for pallets jacks being in their correct place.
• Ensuring excellent customer service.
Magic Touch Hand Car Wash
May ‘07 – August ’13 Senior Attendant
• Operated register/credit card machine
• Greeted customers explained services that would be rendered along with convincing them to
purchase wax products for their vehicles.
• Great friendly manner and excellent communication skills.
• Was responsible for making sure all supplies were ordered
• Washed, detailed and waxed vehicles.
• Inspected cars upon completion.
Lorain County Urban League
June ’10 – August ’10 Student Aide
• Was responsible for helping GED students prepare for the GED exam.
• Filed and organized important documents that pertained to a student’s personal information.
• Contacted and setting up appointments for placement testing.
Mc Donald’s 01/2007 to 06/2010.
January ’07 – June ’10 Crew Member
• Provided customer with excellent customer service.
• Operated cash register.
• Took orders/ prepared food/worked drive-thru.
COMPUTER SKILLS
Windows, Word, Excel, PowerPoint, Internet Applications. Typing skills include word processing at 45 to 50
wpm.
EDUCATION
Currently a student at University of Akron- Studying Civil Engineering- Anticipated graduation date May 2015
Oberlin High School, Oberlin, Ohio- Graduation date of 6/3/2010
REFERENCES
Anthony Barnhill, Owner Magic Touch Hand Car Wash- Lorain, Ohio- 440-***-****
Lisa Hill, Manager at Wal-Mart Super Center- Elyria, Ohio- 440-***-****
Dave Macfarland, Football Coach- North Ridgeville, Ohio- 440-***-****
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