Customer Service Sales
Resume:
Victoria Johnson
Shaker Heights, OH
********@*****.***
Education
Alabama Agriculture & Mechanical University
Normal, AL
Aug 2009 – May 2011
Cleveland Heights High School
Cleveland Heights, OH
Aug 2005 – June 2009
Work Experience
Finish Line
Richmond Heights, OH
January 2013-
Sales Associate
• Greeted every customer with enthusiasm and energy
Mentioned promotional items and accessories to increase UPTs
•
Exhibited knowledge by offering merchandise to fit the needs of each customer
•
Completed accurate sales transactions promptly
•
Proper customer service
•
TRW Automotive
Independence, OH
October 2012-
Mail Clerk
• Open mail and sort the invoices.
• Upload the invoices onto Microsoft Excel and ePayables.
• Using the scanner
• Sending out mail and FedEx packages
• Answering phones
• Payroll
• Accounts Payables
• Administrative assignments
Tropical Smoothie Cafe
Legacy Village, OH
March 2008 – 2013
Manager
Prepared food prior to serving it
Maintained order and operations of the store
Properly secured stock and financials of the store
Supervised and trained employees of daily operations
Proper customer service
Kohl’s
Cleveland, OH
October 2011- January 2012
Jewelry Associate
• Working with fine and fashion jewelry
• Fixing and sizing watches and rings
• Dealing with high-end jewelry i.e. diamonds
• Proper customer service
Ulta Beauty Cosmetic
Cleveland, OH
July 2011-September 2011
Task Associate
• Greeted every customer with enthusiasm and energy
Mentioned promotional items and accessories to increase UPTs
•
Exhibited knowledge by offering merchandise to fit the needs of each customer
•
Completed accurate sales transactions promptly
•
Process shipment
•
Proper customer service
•
Foot Locker
Huntsville, AL
September 2010 – April 2011
Sales Associate
• Greeted every customer with enthusiasm and energy
Mentioned promotional items and accessories to increase UPTs
•
Exhibited knowledge by offering merchandise to fit the needs of each customer
•
Completed accurate sales transactions promptly
•
Proper customer service
•
Achievements/Skills
Cisco Certification, German Club, Microsoft Office, Internet Explorer
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