Customer Service High School
Resume:
Erica Lei Tarver
Fairlawn, Ohio 44333
*.********@*****.***
SUMMARY:
I am a very strong, determined individual.
I adapt well to all situations and atmospheres. I can and will be productive, punctual and influential.
QUALIFICATIONS:
I learn new things very quickly.
I have a very great ability to multi-task in any situation. I can type over 40 wpm.
WORK EXPERIENCE:
Check N Go:
Customer Service Rep
Akron, OH
12/2013- Present
United States Air Force
Services
Youngstown, OH
05/2013- Present
Firestone Country Club
Housekeeper
Akron, OH
06/2009- 10/2012
First Energy Service Company
Asst. Customer Service Rep.
Akron, OH
12/2006-11/2008
Provide excellent customer service.
I also met the daily goals of proper phone utilization.
Confirming payment on past due accounts.
Help customers to understand their bill amounts and our billing procedures. I learned to comfort and support customers in times that our services were not available to them.
I accomplished learning and mastering all of our many systems used in satisfying the customers.
Holland Oil Company
Akron, OH
8/2005-12/2006
Cashier
Provide excellent customer service in an indoor or outdoor environment. Help customers with the purchase of a variety of products sold.
EDUCATION:
2013-present CCAF
2011-2012 Regency Beauty Institute
Cosmetology
Akron, OH
2008 - 2009 University of Akron
Marketing
Akron, OH
2003 Central Hower High School
Akron, OH
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