Project Manager Quality

AMIT SINGH

**** *.********* ****,**********, Chicago IL-60173

Mobile (day/evening time): 224-***-****

E-mail: *********.****@*****.***

Professional Synopsis

A dynamic professional with around 4 Years of rich experience in the areas of development,

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production support and software testing.

Experience in working with Insurance (Auto, Home and Annuities) domain, Business to

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Business communication.

Experience in design and development of client/server, web based and N tier applications.

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Involved in all phases of Software Development Lifecycle (SDLC).

As well as planning, defining and maintaining IT project plans, coordinating and overseeing

functional projects and resources, implementation and managing project releases from

conception to production and continuous improvement. Highly regarded as a key source,

critical thinker, and out of the box problem solver. An individual who establishes excellent

rapport with IT development/testing/regression/TPT teams providing a healthy, productive and

efficient work environment.

Experience in developing applications using Universal Application Tenfold,

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Web Applications in .NET Frameworks, C#, VB .NET, ASP.NET, ADO.NET, Web Services.

Worked on SQL Query optimizations, Stored Procedures, Triggers, Functions and Views.

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Real time experience in working with Project Managers, Business Analysts and Systems

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Architects, and having ability to translate business requirements into system functionality to

deliver the quality software product as per the detailed project plan.

Conducted design and review sessions with clients, consulting staff, and management.

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Good knowledge on Requirement Analysis, Test Case authoring, Test Execution and

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Reporting and Prioritizing software bugs.

Possess a valid H1 B visa.

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Excellent skills in communication (verbal and written), problem solving and customer focus.

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Good team player, quick learner and able to effectively work with global project teams and

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clients

Career Objective

To perform in a highly competitive environment where my existing experience, skill set and readiness to

accept new challenges help me in creating a value for the organization and at the same time help in

individual growth.

Professional Experience

EMPLOYEMENT HISTORY

• Client : Allstate

Client : Allstate

roject: Syntel/

P All State IL PQS team

Client: Allstate Insurance

Type : End to End testing of Policy Admin system.

Tools/Technologies : UA(Universal Application),ASP.Net,partial .net call log system of UA,FTP

Role : Module Lead, Senior Engineer.

Domain : Personal Insurance (Auto, Home and Watercraft)

Product Quality services is the team of Allstate Insurance which takes care of quality delivery of the rate

and Form change projects after every release. Interlink is a Policy admin system which is tested by PQS

Syntel. In Interlink Agents issue package and non package polices consisting of Home, Auto and

watercraft. A release every fifteen days for a maintenance project consists of 10 15 small rates, form and

application enhancement projects. The responsibilities of PQS include the End to End testing of a policy

life cycle from entering into system, Exporting to downstream and Printing of agent/Insured copy.

Responsibilities: Management

Analysis and inputs for estimation of new project/module.

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Identifying the resources for new project based on their skills set.

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Assigning tasks to team members after discussion with client and onsite coordinator as well

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as Keeping track on resource allocation.

Tracking of Software Quality metrics for whole team monthly like Defect containment, Test

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coverage, Quality of testing and testing effectiveness.

Part of team which prepares for Quarterly Quality Audits and SCM audits.

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Preparing Status reports (Weekly and monthly) of team and attending weekly calls with Client

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management.

Monthly bill conditioning to check for discrepancies in terms of time hours logged by offshore

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team and onsite.

Holding review meetings to monitor progress as per schedules, and ensuring timely

completion & delivery of project module to the client.

Responsibilities: Testing

• Analyzing the requirements like Customer requirement documents, Rate and Rule Manuals,

Forms Metrics and Point of Sale requirements.

Attending weekly project status calls in all phases from Analyze to release phase.

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Designing and executing test plan with the analysis to ensure that business requirements and

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all End to End scenarios are tested.

Identifying test cases for regression testing and helping regression team to execute all

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modules before final release signoff.

Analysis and inputs for estimation of new project/module.

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Identifying the resources for new project based on their skills set.

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Assigning tasks to team members after discussion with client and onsite coordinator as well as

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Keeping track on resource allocation.

Preparing Status reports (Weekly and monthly) of team and attending weekly calls with Client

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management.

Achievements:

• Received SYNTEL value Award “SPEED” in Q4 of 2013 –

Speed: This value symbolizes demonstration of responsiveness. Ability to act fast with

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flexibility, keeping quality and costs in mind would help in efficient and effective

contribution towards organization goal.

Project: Allstate Interlink – Rules And Rating

Client: Allstate Insurance

Type : Development of policy admin system

Tools/Technologies : UA(Universal Application – Tenfold),C#,ASP.NET, Oracle

Role : Onsite coordinator (Developer + Reviewer)

Domain : Personal Insurance (Auto, Home and Watercraft)

Interlink is a Policy admin system. In Interlink Agents issue package and non package polices consisting of Home,

Auto and watercraft. Rules and Rating Module is the Heart of Interlink admin system. This module is responsible

for implementing the rating steps a major factor is generating Premium. Apart from the rating the module is

responsible for implementing various state mandatory requirement/laws, exceptions and different business cases.

The module is completely responsible for complete activity from validating the user entered data in policy to

Issuing of policy.

Responsibilities: Onsite Co ordinator (Developer and Reviewer)

Understanding the new project requirement, estimating the project efforts.

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Working with the Pricing and Business PMP team to stabilize the requirement.

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Handling queries from Delivery Managers, Pricing team and state analyst.

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Cascading the project requirement information and client needs to offshore team

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Managing detail technical designs and test plan.

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Responsible for complete project deliverables for different phases of project lifecycle.

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Improvising the faults in process for better quality.

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Implementing the Rating Logic for the different states.

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Implementing the features like Full Payment Discount, Customer Request credit ordering using

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TenFold and C#.

Developed the system frontend using TenFold, C#, ASP.NET, HTML and used SQL server

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2005 as the backend database.

Worked with SQL Server 2005 in creating tables, indexes and stored procedures.

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Worked with TRSQL in for handing corrective action requirement

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Provided Custom validations using ASP.NET

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Involved in the Analysis, design and architecture of the overall application.

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Involved in designing the N tier web application using with C#.

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Worked intensely on the User Interface.

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Determining the enhancement areas and taking appropriate steps to improve the client

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functioning.

Role of Release co ordinator for handling project releases. Creating the different Change

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Order and categorizing of various task to be executed in the Change order.

Generating Monthly status report.

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Working with the other teams to standardized the processes such as Form matrix,

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Requirement delivery method etc

Regularly interacting with the client to update them with the strategies to accomplish the set

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goals.

I am known for my clear communication, my commitment to work/training and my resourceful

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approach to problem solving, as well as my strong relationship management with client and

consulting skills.

I maintain an excellent knowledge of Rules and Rating systems of policy admin system.

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Achievements:

• Received Excellence award in Q3 of 2013 from Client

• Received recognition from Client side Delivery Managers from both Compliance and

Discretionary section

• Received appreciation from Business team, for providing solution for a critical issues

• Received Allstate PMO recognition Award “High 5” for outstanding performance in project

delivery and “G5” for contribution in project.

• Received appreciation from Allstate PMO team for consistently delivering good quality and

executing projects smoothly.

Type : Development of policy admin system

Tools/Technologies : UA(Universal Application – Tenfold), C#, ASP.NET SQLServer

Role : Offshore Developer

Domain : Personal Insurance (Auto, Home and Watercraft)

Responsibilities: Offshore Developer

Working in project as well as support team

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Developed rate change, Forms updating, Credit ordering project.

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Build logic for implementing various functionalities like Accident forgiveness discount,

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Implementing new coverage, updating the rating step for existing coverage using Tenfold, C#.

Creating High level design and developing code for assign projects.

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Unit testing in Iclient and Express screen using ASP.net

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Creation and execution of test plan.

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Resolving issues reported in production

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Maintaining different project information and tracking incoming and outgoing production issues

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and fixes.

Training the junior developers.

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Single point of Contact for Quality metric and defect tracking.

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Responsible for delivering good quality code.

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Achievement :

• Received SYNTEL value Award “SPEED” in Q3 of 2011 for outstanding performance in

providing solutions to project needs.

• Was the topper for 3 consecutive years for the project internal certification conducted for the

team of variable size from 30 50 team members.

EDUCATIONAL QUALIFICATIONS:

Final

Graduation/Post Month/Year University %age /

Specialization College Name

Graduation Of Passing Name Grade

Obtained

Thakur College of

B.E. in Computer First Class

Computer Engineering and Mumbai

Engineering. May 2009 with

Engineering Technology, Mumbai. University

Distinction

Maharashtra

Diploma in First Class

Maharashtra

Computer Thakur

Computer May 2006 with

Engineering Polytechnic,Mumbai State Board

Engineering Distinction

IT Skills

Developments Tools & Universal Application – TenFold, Microsoft .NET Framework, C#,

Technologies ASP.NET, Using ADO.NET a subset of framework, VB.NET, Web

Services, HTML, WCF.

Web Development ASP.NET, XML, HTML/DHTML

RDBMS MS SQL Server 2005, MS Access, Oracle,

Languages TenFold,C#, VB.NET, VB 6.0, HTML,

Requirement Analysis, high level design, Development of Test

SDLC Activities

Case/scenario creation, Test case execution, Defect tracking and

reporting and Documentation

Insurance Domain AINS- 21 Property and Casualty Insurance

Certification

Communication skills (Verbal and written), Excellent Client Relationship

Behavioral

Management, Inclined to explore new things.

Analytical skills, Team management, discipline, time management.

Managerial

PERSONAL DOSSIER:

Marital Status: Single

Type of Permit: H1 - B

Hobbies/ Interest:

• National Volleyball Player.

• State Level athlete.

• Committee member of SYNTEL ‘S Prayas’ NGO

REFERENCES:

• Thomas (Tom) Hatter

Delivery Manager Allstate-Encompass

• Cesar Loustanou

Allstate PMO – Project Manager

• James Domenella

Project Manager – Allstate Encompas

• Parva KiKani – Project Lead –Syntel

• Ankita Agarwal – Software Engineer

Reference contact number available on request

Contact this candidate