Customer Service High School
Resume:
Chanel L Taylor
Durham, NC
Skills and Qualification- Microsoft Word, Microsoft Excel, Medical Terminology, Clinical lab
and research experience, customer oriented and focused toward helping people with excellent
communication skills with both internal and external customers. Accountable team player, or
work well independently with energy and imagination.
Professional Background
Assistance Travel & Transport, Durham, NC 1/2010-5/2013
Transporter
• Transported children to and from Durham Public School System
• Maintained a log sheet of specific pick up’s and drop offs of student
• Maintained a daily vehicle maintenance log
AAI Pharma, Morrisville, NC 12/2007-
12/2008
Clinical Sample Support Tech II
• Processed various study samples of blood, urine, fecal occult blood test,
pregnancy test, and drug screens specific to protocol.
• Took vital signs at study enrollment and throughout the study per protocol
• Monitored subjects after dosing and did various other duties as needed
• Maintained thorough familiarity and compliance with state and federal
regulations and FDA approved SOP’ manual
Talecris Plasma Resources, Durham, NC 8/2007-11/2007
Plasma Processor Trainee
• Accessioned, aliquoted, and sealed collected plasma for diagnostic testing
• Froze units for final storage and shipment
• Disbursed payment to donor for collected plasma sample
Taylor Maid Cleaning Service, Durham, NC 3/2005-8/2007
Professional Cleaner
• Cleaned and sanitized residential homes and commercial properties
United States Postal Service, Raleigh, NC 12/2003-2/2005
Mail Handler/Clerk
• Placed mail on conveyor belt in position to be read by sensors in preparation to be
routed to the automation department
• Loaded containers of mail in preparation to being sorted by an automation
barcode sorter machine
• Worked on flat sorter machine where pieces of mail laid on console belt and
distributed in preparation to be routed to the postal stations
Laboratory Corporation of America, Research Triangle Park, NC 7/2000-2/2003
Customer Service Branch Representative/Lab Assistant in Cytology Department
• Researched and resolved concerns of business clients
• Received and documented cytology specimens using Copath Plus Systems
• Assisted in preparing specimens for testing
• Ensured lab results were placed in client data system
Educational Background
University of Mount Olive
Associate in Science Degree
11/2010-2/2013
Durham Technical Community College
1990-1992
Class Credits
Durham High School
Graduated 6/1988
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