Manager Human Resources

Lora-Lea Binaley **** **th Avenue, San Francisco, CA

94116

510-***-**** ********@*****.***

Executive Assistant

Core Strengths

Offering best-in-class, high-level Calendar Management

administrative support and operations International Travel

management in the public and private sectors. Arrangements

Front Office Operations

Ability to oversee complex, ever-changing Facilities Management

calendars and schedules of multiple Event Planning & Liaison

management teams. Adept at maximizing Affairs

executive workflow by prioritizing key Confidential

projects. Tenacity to enhance office Correspondence

operations through initiatives that drive Corporate Recordkeeping

efficiency improvement and productivity gain. Meeting Preparation

Budget Administration

Technical Proficiencies: Typing speed of 60

WPM, Microsoft Office, QuickBooks,

PeopleSoft, Workday, Cliqbook, Carlson

Wagonlit, AMEX Corporate Travel, People

Click, Placeware, eReq, Kroll, Swift,

Acrobat, Photoshop and Extensity.

Professional Experience

Moulin Pooch, San Francisco, CA

General Manager Jan 2009 - Present

Primary driving force behind the re-development and acquisition of a

boutique pet daycare and villa; spearheaded all operational improvements

and facility changes to re-establish brand, including construction, office

renovations, client account management and financing.

~ Business Development ~

< Secured business name with a trademark approval and transition from a

sole proprietorship into an LLC, in addition to setting standards for

internal procedures.

o Championed new HR practices by fine-tuning job descriptions,

internal policies and recruitment strategies that grew business to

a 10-member workforce.

o Limited service liability by outlining new customer application

form and client agreement.

o Established safety guidelines that contributed to zero injuries to

date.

< Remodeled entire store front and facility with a new construction blue

print, expanded floor layouts, customized features and soundproofing

elements.

< Rebranded company name with a new logo, signage and website design that

attracted new clientele.

~ System & Process Improvements ~

< Overhauled sales and inventory processes by implementing a new POS

(point of sales) system that improved productivity with reports,

timecard usage and tax analysis.

o Drove automation to retail pricing and tax preparation, which

simplified bookkeeping of revenue history.

o Reduced $50K in annual costs, including wasted expenses for office

supplies.

< Maximized efficiency with inventory control by tracking stock quantities

through POS system, resulting in 23 hours of manual inventory work

eliminated.

< Saved $50K in office costs by producing electronic daycare attendance

files to enhance record keeping of client information, which cut time

and effort for calculations and file searches.

~ Brand Awareness ~

< Expanded business network across the U.S. by participating in popular

tradeshows, special events and community gatherings, such as the

National Show for Pet Retailers, adoption fairs for local dog rescues

and SPCA events.

< Boosted online visibility to 100 daily viewers, as a result of new

partnership with SEO (search engine optimization) company promoting

business name across search engines and social media sites.

Lora-Lea Binaley 510-***-**** ********@*****.*** Page 2

Professional Experience

Morgan Stanley Capital International Barra, Berkeley, CA

Executive Assistant / Human Resources Coordinator Sep 2007 - Dec 2008

Provided key support to the Human Resources Vice President, overseeing

daily office operations and HR functions for the West Coast Division.

Additionally coordinated international schedules and multi-destination

travel arrangements for Senior Managers and Vice Presidents in IT,

Financial Engineering Association, Research, Sales and other departments.

~ Training & Event Planning ~

< Led tactical strategy in the global recruitment of 500 employees in 12

cities across the U.S., London, Hong Kong, Mexico, Mumbai, Brazil and

Geneva.

< Reduced up to two hours per day for travel arrangements by conducting

training on AMEX Corporate Travel program, enabling self-scheduling for

executive team.

< Improved planning efficiency for two of the largest annual company

events by coordinating logistical elements months in advance, which

allowed flexibility in resource and cost management.

< Eliminated time and costs for outside training by delivering

instructional sessions on PeopleSoft, Workday, PeopleClick and Swift

databases.

UPS District Office, Oakland, CA

Executive Assistant / Human Resources Specialist Aug 2003 - Jul 2007

Served as point of contact for meeting coordination for the District

Manager of East Bay Region as well as 18 other District Staff Managers.

Prepared all relevant correspondence and requisitions while monitoring

documentation for employee promotions, evaluations and panel interviews.

~ Efficiency Improvements ~

< Improved communication between department staff by constructing

organizational charts displaying priority points of contact.

< Developed an event cost structure with event planning committee that

helped keep expenses under tight budgets using existing resources, such

as space setup, catering and equipment.

< Altered documentation flow by modifying various HR-related paperwork to

prepare for recruiting events, new hire orientations and career

discussions.

< Orchestrated new guideline for management schedules, which improved

administration of employment inquiry database with over 200 weekly

appointments.

San Francisco City Hall, Building Management Dept, San Francisco, CA

Assistant to General Building Manager Dec 2003 - Jun 2004

Acted as liaison between General Building Manager and Building Engineers on

all dispatch work orders, media services and emergency requests.

~ Company-Wide & Public Initiatives ~

< Constructed and formed informational tools, such as reception guide,

emergency preparedness handbook, safety evacuation manual, building

operations master contact list and monthly newsletters.

< Aided in the equipment setup and seating arrangement at large-scale

political events, including mayor elections, inaugurations, holiday

parties and more.

Education & Credentials

Certified Professional Organizer Certified Medical Assistant Completed

Business Courses at Peralta College

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