Maria Luisa Garza
Laredo, TX ***46
Phone: 956-***-****
Cell: 956-***-****
E-Mail: *********@*******.***
Professional Summary
Office Clerk with 5 years’ experience. Areas of expertise include computer skills, phone operator and
office equipment skilled. Experienced Office clerk or receptionist with strong leadership and
relationship-building skills. Able to answer various phone calls at a time and take complaints and solve
them.
Skills
Able to answer various phone lines
Self-motivated
Extremely organized
Strong verbal communication
Computer skills
Office equipment skilled
Work History
October 2011 to November 2012
Parks and Recreational Center 320 Wyoming St
Receptionist
Responsible for keeping the weight room Clean and save for the members to exercise
took payments for memberships cards, classes
Helped the coaches take care of children attending afterschool programs and summer programs
January 2008 to November 2011
City of Laredo, City Manager’s office 1110 Houston St
Office Clerk
Answered phones for all the city manager’s office, Council Members and Mayor's, office, took
messages for them
Took customer service phone calls, complaints and tried to attend their needs
Arranged the meeting rooms
Send Memos, emails, and phone calls to city directors
June 2003 to November 2005
J. O Alvarez Inc. Loop 20 Andy Ramos Road
Office Clerk
Checked the invoices that the customers would send, so they could get paid
Cleared the invoices so that my boss would make the checks and pay the customers
Answered phones and take messages
July 1995 to May 2001
Michaels Arts and Crafts 5510 San Bernardo
Cashier, Customer Service
Worked directly with management to achieve good sales and great customer service
Cashier supervisor, third key position, counted the cash boxes, have them ready for them to begin their
shift
Clean store, arranged planograms of the store so merchandise could look appropriate for the customers
Education
1992 Graduated from Cigarroa High School Laredo Texas,
High School Diploma
References
Nidia Garza
Administrate Secretary
Engineering Department
City of Laredo
791-7300
Veronica Avalos
Mayor’s Secretary
Rene Ramos
City Hall Supervisor