Engineer Technical Support

Location:

Posted:

March 19, 2014

CHRISTOPHER J. NOEL

**************@*****.***

SKILLS

Microsoft Office 2003-2010 Server Hardening/Securing

Computer and Device troubleshooting Wireless Technology

Technical Support Project Management

Call Center Experience Computer Forensics

Visual Basic programming Risk Management

Network Security training PKI infrastructure

Network Administration Penetration testing

5 years of Troubleshooting Experience IT Auditing

Server Maintenance and Backup Procedure Database and SQL experience

Active Directory Linux experience

MCSA/MCSE Server 2012

CompTIA: Network +

ITT Technical Institute Lexington, KY

• B.S., Information Systems Security – June 2012

• A.A.S., Information Technology - Computer Network Systems – June 2010

EXPERIENCE

Netgain Technologies 2012-present

Remote Systems engineer

Lexington, KY

• Maintained and kept up to date backup of core systems with multiple companies

• Responsible for server/software updates and after night maintenance/requests

• Actively watched for and resolved any issues with our 24/7 customers

EchoSat 2009 - 2012

Security Support Technician

Lexington, KY

• Responsible for monitoring and repairing a massive network spanning the nation.

• Trained in cleaning and repair of Satellite equipment.

Kentucky Educational Television 2011

Technical Support for the Distance Learning Department

Lexington, KY

• Responsible for the technical needs of the Distance Learning department.

• Repaired, restored, and maintained backups, servers, and workstations.