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Customer Service Data

Location:
Posted:
March 19, 2014

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Resume:

Camella Natt

***** **** ***** ***** ● Missouri City,Texas 77489

832-***-****

*******.****@*****.***

Summary:

Experienced Oil and Gas administrative support specialist with over 10 years in the energy industry is

seeking a position where I can contribute my ability to work with specialized data, such as seismic data,

my ability to quickly process large amounts of information efficently and my strong customer service skills

in order to reduce inefficiencies and create a smooth work environment.

Experience:

Next Financial Group, Inc 2013 to 2014

New Account Processor Houston, Texas

• Open and updated new account information

• Requested missing documentation and followed up to ensure accuracy and timely entry of

information and resolution of missing information

• Reviewed paper and imaged documents

• Reviewed data entered by field offices and perform corrections

• Phone and email representative concerning paperwork not in good order

Synergy Services [IHS Contractor] – Data Logic Service Contract Contract for Shell 2013

Data Technician Houston, Texas

• Supported project objectives and process raw data

• Analyze data content in preparation for data entry to include verification and validation

• QC and ensured all information entered into the database is accurate

• Adhoc Reporting for client

Talascend

(Assigned to Bechtel Equipment Operations on Seasonal Contract) 2012 to 2012

Data Entry Clerk Houston, Texas

• Conducted contract research and reported items for disposal, also identified and verified from

reported data

• Indentified current rental with system errors and document them for support team resolution in

preparation for system conversion

• Organized off-rent reports and filed for record retention

IHS Corporation (Projects: Noble, Devon, Marathon, PXP 2007 to 2012

Data Technician Houston, Texas

Special Recognition for being part of a team that met and exceeded company goals – 2009, 2010, 2011

• Created a filing and integration system for 70 years of data that had never been organized so that

all team members could locate and catalogue existing data

• Led a team of 5 which reduced filing errors over 80% over a one month period created the map

and when, and whether it was 2D or 3D so that the map was easily locatable and could be

distributed quickly to clients

• Organized over 1,000 film reels, entered the information into mapper, and created a catalogue of

missing data in order to faciliate data retrieval

• Cataloged seismic data from maps, well

• logs, well files, scanned barcodes and entered data in an Excel spreadsheet to ensure that all

clients received complete information

• Processed over 4,000 boxes of outdated files for shipping to storage

Paco Tech Inc (Assigned to El Paso Energy) 2003 to 2007

Record Assistant Houston, Texas

Received special recognition for outstanding performance – 2005, 2006, 2007

Retained beyond project termination date because of strong customer service skills

• Completed assigned project 90 days prior to deadline with no errors

• Assigned to work special offsite projects which had no direct supervision and initiated

frequent communication with supervisor

• Verified customer data submissions using a transmittal checklist to ensure that all data

was received or to notify client of missing data I order to prevent company liability due

to missing data and entered information into an Access database

• Maintained corporate records in storage, with 100% interfiling accuracy

Paco Tech Inc (Assigned to ExxonMobil)

Record Assistant

Received special recognition for outstanding performance – 2003, 2004

• Entered more than 20 documents per hour into an accutrac database, verifying data for errors

• Generated monthly reports for supervisors to distribute as needed to other departments

• Assisted clients with requests for specialized documents retrieval, ensuring that 100% of clients

received their requested files in a timely manner

Kelly Services (Assigned to El Paso Energy) 2001 to 2003

Data Entry Houston, Texas

Retained beyond project termination in recognition of outstanding work performance

• Catalogued legal documents in Extempore’ Record Management System Database

• Special Skills: Excel, Word, Microsoft Access, Microsoft Outlook, Enerdeq, Accutrac, Total

Recall, Trim, Wise, Winops, Extempore’

Education:

Lafayette High School

University of Louisiana



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