Customer Service Representative
Resume:
CHIANTI THOMAS
**** **** #*** *******, ** *****
**************@*****.***
CAREER OBJECTIVE
Seeking to build a long-term career in the customer service profession, with an organization that enables me to learn
and implement new technologies. This will also provide me with the opportunity for growth and advancement.
EDUCATION
Health Care Information Specialist
Houston Community College,
2012-2013 Completed
WORK EXPERIENCE
BNTL BAIL BONDS Dec 2013 to Present
Administered bond paper work with co-signer.
Strong interpersonal skills, especially telephone demeanor.
Ability to take initiative and work with minimum supervision.
Performed posting, agency check ins and inter-office services promptly and diliigently.
Onin Staffing, Document Specialist Sep 2012 to Nov 2013
Create spreadsheets.
Provide 100% quality assurance of documents scanned.
Input data using Microsoft Excel.
Knowledge of IrfanView 4.30 and 4.25
Rose International,
Document Control Specialist Feb 2011 to May 2012
Scan documents for legal department.
Imputes scanned documents in Docbase-EDMS (Electronic Document Management System).
Prepare reproduction of documents such as copying, binding, reduction and enlargements.
Knowledge of IrfanView 4.30 and 4.25
Prepare mail outs.
EDC ATM Subsidiary, LLC,
Customer Service Representative Sep 2010 to Jan 2011
Data entry using Microsoft Access.
Responsible for all inbound/outbound calls.
Responsible for appointment scheduling.
Asurion,
Insurance Claims Specialist Jul 2008 to Jan 2010
Responsible for all inbound/outbound calls.
Involved in a Test Pilot with a successful outcome.
Developed Excellence in training for new hires (68% success).
BVIG Financial,
Customer Service Representative Nov 2006 to Feb 2008
Responsible for all inbound/outbound calls.
Performed troubleshooting for ATM's.
Dispatched on PRN basis.
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